AutoZone in Newport News, VA is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store has received positive reviews for its exceptional customer service. Customers have praised the staff for their friendliness, professionalism, and willingness to go the extra mile. The store manager, Mr. Ernie Sines, was particularly commended for his personable and efficient service, as he quickly replaced a customer's dead battery, cleaned the battery terminal, and provided helpful advice on battery health. The store is well-stocked, and customers have appreciated the staff's knowledge and attention to detail. One customer noted that the staff member they interacted with reminded them of the old mechanics in their father's garage, with a no-nonsense but knowledgeable approach. Overall, AutoZone in Newport News, VA has been praised for its responsive and helpful staff, as well as its comprehensive selection of automotive parts and accessories. Customers have expressed their satisfaction with the store and indicated that they will return for future needs.
Very kind and helpful staff!!! Helped and showed me how to replace my wiper blades. They should all get raises honestly!
March 2025
Everything you need but compare prices before you buy !
January 2025
Kurt B. Is AMAZING! My grandmother told him the issue she was having and he immediately stepped in to assist her and was very patient . Great customer service!
