AutoZone on Jefferson Avenue in Newport News, VA, is a leading retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently report great experiences at this location, highlighting the friendly and helpful staff. Many reviews mention staff members like Theodore and Bill, who provide exceptional service, assisting with battery issues and installations with expertise and care. The team is noted for their willingness to help, even going the extra mile to locate items at other stores. Overall, AutoZone in Newport News is praised for its knowledgeable and courteous staff, making it a go-to destination for all auto needs.
David and the rest of the team at AutoZone are amazing!!! They go above and beyond every time I come in. If you need trustworthy advice, you've come to the right place Keep up the good job
April 2025
They were informative and helpful in solving a part issue with my car . I appreciate the service that they give the knowledge.
March 2025
Always a great experience coming into this AutoZone. My Duralast Gold battery went out on me but it was under the three year warranty. My guy Theodore got me straight as usual and I was on my way in under 20 minutes!
