CVS Photo in Newport News offers a range of services that cater to pharmacy, health, and wellness needs. The store is open seven days a week, making it convenient for customers to access prescription refills, vaccinations, and personal care items. Many customers appreciate the friendly and efficient staff, often highlighting specific team members for their exceptional service. For instance, one reviewer praised a representative for being helpful and attentive during a last-minute medicine request. Another customer noted the pleasant atmosphere while placing an order for posters, which turned out beautifully. While some reviews mentioned a less-than-friendly experience, the overall sentiment reflects a strong commitment to customer service. The store also provides options like same-day delivery and free pickup for online orders, making it easier for customers to shop. With weekly deals and a rewards program, CVS Photo is dedicated to helping customers save money while meeting their needs. Overall, CVS Photo aims to create a welcoming environment where healthy living is prioritized and customer satisfaction is key.
Drive thru is kind of long for pharmacy but very friendly workers.
February 2026
Customer service horrible. Pharmacy horrible. Everytime i come in to get my medications their system is down and wanting you to pay cash only
February 2026
Mr. Rashad in the pharmacy has the best customer service skills I have ever witnessed. He is doing a two-man job no complaints no attitude and he smiles. Watching him run around makes me tired. Please get my man some help.
