CVS Pharmacy® in Newport News provides a convenient and friendly place to meet your pharmacy, health, and wellness needs. The staff is helpful, friendly, and dedicated to making each visit a positive experience. Customers often mention the great attitudes of the employees, with some describing the team as like family. Despite being sometimes understaffed, which can lead to longer lines, many customers prefer this location over others in the area due to the helpful and caring staff. Employees go out of their way to assist, whether it’s helping with prescriptions, vaccinations, or personal care items. Customers appreciate the quick and efficient service, especially during busy hours. The pharmacy also offers time-saving options like same-day delivery and free online order pickup. Overall, CVS in Newport News is known for its welcoming atmosphere, helpful team, and commitment to serving the community, making health management easier and more pleasant for customers.
The young lady in the pharmacy with the red/ginger colored hair is very pleasant! Everytime I pick up meds she’s always smiling and appears to be in a good mood. There are also 2 male techs I see often and they are great as well. The other staff is kinda of ehhhh😬. The others seem like they hate being a pharmacy tech.
June 2025
One thing that I despise is when someone responds to me with “what’s up”. Do you Speak to all customers this way ? Or is this part of your policy? And to add I think this person has a lead role. No wonder robots are taking over.
May 2025
My husband and I love this CVS ! The pharmacy and all of the employees are always very professional and friendly. They are also very helpful. We are senior citizens and they always are sooo helpful. Five Stars ***** 👍🎉❤️
