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“Recently opened, store is clean, well-organized, had almost everything that the Brand used to offer, Associates are Customer Service WELL ORIENTED, store was shining, merchandise so well organized on the shelves, NO MESS, NOTHING ON THE FLOOR, first time I see a Dollar Store like this one!!! I hope that the Managers, Associates AND CUSTOMERS, keep up the good work, just like the day I went (Dec.10.23). CONGRATULATIONS, HAPPY HOLIDAYS!!”
“Been a faithful customer since they opened this store. It’s about 2 Blocks from my house and it’s almost always very clean and well stocked and the customer service is great! Glad they are there because it’s very convenient. Thanks Guys!”
“I would like to express my gratitude to Davon, an exceptional employee who prioritizes delivering a pleasant customer experience. When I presented a coupon, Davon took the time to ensure I understood its terms and benefits, leaving me highly satisfied and impressed by his professionalism. His dedication to excellence and proficiency is truly commendable.”
“I was ask to bring my bag the front and give it to a manager I haven't been in the store five minutes later my bag is missing from the register thank goodness I purchased my thing from dollar tree .The assistant manager Gene was very helpful towards us customers his personality was good”
“Found what I needed (graduation cards) at the price expected. The customer service was unexpectantly excellent! I was greeted upon entering by the cashier who when checked out was also kind and engaged in conversation. I believe her name was Deb and she great. Also seemed to have relationships built with multiple regular customers.”
“I always go there the worker's are very friendly. If you need help they will help you. They speak to you every time you come in the door. I go there so much they no me.”
“Cashier was very polite and professional. She is workin wit a cast on her foot. Poor sweet woman. God bless her and I for giving her a job. She a true asset to ur company I will be back.”
“The cashier Richard is always so nice & welcoming and the Manager Kimberly had the store stocked very neatly when I visited yesterday. Valentine's Day choices were galore. I wanted to do a survey but it is no longer on the site. Thank you to my neighborhood store and always having what I need.”
“I haven't been to particular Family Dollars in about 4 yrs but I tell you it's still nice and clean, the cashier is friendly and sense they have reorganized it that I felt like I was in a brand new store for the first time and about to find all the thing I need to keep my home extremely sanitizer since the beginning over this strain with this COVID.Thank you.”
“Family dollar was a great experience today in and out, people were polite and helpful the only thing that sucked was I stepped in a puddle and got my sock wet in my slides. But other than that I had a good experience and got what I was looking for at a decent price.”
“Extraordinary considering the covid crisis. On this Saturday morning the store was well stocked with Toilet Paper, Paper Towels, Clorox Bleach and Wipes ! Now that is truly making the effort with supply and demand. The store is Store# 11371@ 1119 Briarfield Rd., Newport News, Va. Super duper kudos to the crew. My Family Dollar !”
“Only one cashier but she was pleasant. Unfortunately she's working in the Hilton area and a not so pleasant entitled customer with a vulgar attitude gave her and others issues because he "only" had a newspaper purchase and felt he should disregard others and cut the line”
“Everytime i go in thinking they probably don't even have what I need, they end up having it haha. Only downside is I always end up leaving with more than what I went for”
“Family Dollars is a 20 minute 30 minute walk and I am close to it and I love going in family Dollars and they get my money every month cuz I buy toilet paper with case of toilet paper and paper towels and cleaning supplies and personal items family Dollars get a top rating for me cuz I spend my check in there every month buying things for my house to keep my house clean and little knick knacks is where you want to go to that family Dollars”
“Love SM Marcus and ASM Melba their energy their personalities. It’s a great environment to shop especially on Saturday with Ms.Melba telling us to to download that app and clip them coupons for Saturday ? and they go over and beyond to make sure we are satisfied love them”
“A good place to pick up items household items everyday life Essentials when budget shopping... Family Dollar is a great place to get what you need at budget prices..”
“This is a fairly new Dollar ?. It was fully stocked and the staff was very polite. The check out lines was short, Unlike other dollar tree you are in the lines just as long as you are in the store. The store was really really clean.”
“You can find so many bargains shopping here you never thought you would. Employees are helpful assisting with items and at checkout. Prices are very reasonable which is part of why I enjoy shopping at this store and Recommend!”
“They rearranged the store... It looks so much better. Layout is a huge improvement. Frozen and cold section got upgrade. They have some great nane brand products and prices are really good. Very impressed with the changes they have made.”
“I looked into the bathroom law thing because I was told I couldn't use the bathroom to.It doesn't apply to Virginia.I went to food Lion instead.The lady was nice to me about it..yeah I had to pee but i understand.Iam sure if you had to go and you were prego they'd let you.I have no problems shopping there other than boxes in the aisles.”
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“Love shopping at the Dollar store. I was a little upset when I was in a very long line. Another register opened and he took 2 customers, I more to his register, when I did he told me that he was closed and I had to go back to the other register. Than he turns back and says to two customers behind me he would take them. I found it extremely rude. My cashier was very nice.”