Extra Space Storage on 5868 Jefferson Ave in Newport News, VA offers a wide range of storage options with convenient features such as drive-up access, all-hours access, electronic gate security, and ADA compliance. The facility is known for its cleanliness, professionalism, and exceptional customer service. Many customers highlight the helpful staff, especially a manager named Amanda, who consistently provides outstanding service by ensuring accounts are managed well, assisting with unit size changes, and offering personalized support. Amanda's care and manners have left a positive impression, with customers expressing gratitude for her assistance even over long distances, such as military personnel in Colorado. The storage units are suitable for various needs, including storing valuables for extended periods, even during international moves. The facility accepts deliveries, provides parking spaces, and allows vehicles in drive-up units. Its wide drive aisles, easy freeway access, and security measures, including electronic gate entry, make storing belongings hassle-free. Customers appreciate the affordability, accessibility, and the sense of trust they feel with the staff. Overall, Extra Space Storage is recognized as a professional, clean, and customer-focused storage provider that makes storing belongings easy and reliable.
Amanda was very professional and helpful. She answered all my questions and provided quick service. Great service highly recommended.
December 2024
Amanda was very helpful, & got me in & out quickly! Thank you
December 2024
Amanda is always AMAZING!!! She makes sure my grandmother’s account is always good and her customer service is BEYOND AMAZING!!!! Love seeing her face when I come make a payment!
