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“I had the opportunity to rent a unit at this location. What an experience. AJ assisted me. He made me feel welcome and spoke with me in a friendly and professional manner. What an incredible visit. AJ is wonderful and amazing.”
“I had the great pleasure to speak with Shakira this morning about my storage unit she was very knowledgeable and excellent customer service experience with my question. That we spoke about. my experience with her is 10 out 10!!!”
“Mrs.Liz was an excellent person and we had a great experience with her. She knows the work and is very knowledgeable. Great experience working with her and the company. GREATLY APPRECIATED. ???”
“I’m a college student at Hampton and they made the process of storing my items very easy! The staff explain everything in detail and work with you to make sure you get everything you need!”
“Matt, the manager at Extra Space Storage in Kiln Creek, was extremely helpful! He made upgrading my storage unit quick and easy with no hassle, at all. He was also very personable, friendly, and pleasant to speak with on the phone. Great customer service. Thank you, Matt!”
“I’m truly pleased with the service I received from Jaz at this location. She was incredibly helpful and professional throughout the entire process. After returning from a military assignment, I had been experiencing several issues, but once Jaz took ownership of the situation, she worked quickly to get everything resolved.
It is reassuring to know there is someone trustworthy and dependable looking after my concerns while I am away. I highly recommend this location to anyone currently in the area or planning to move here in the future.
Samuel!”
“Mrs. Tamika is the best she was able to correct some discrepancies on my account and really treated me like family. I just wanted to take the time to leave her some praise, thank you!”
9:30AM - 5:30PM
14750 Warwick Blvd, Newport News
Self Storage
“Cookie and Stephanie were both professional, friendly, and engaging. From the initial phone call inquiring about units to my actual tour of units onsite, they made the process so easy. I was in and out of there in under 20 minutes. 10//10 highly recommend. Bonus: they are having a special right now: your first 3 months are half-off the rent!”
“The manager and employees (including a new trainee) are on top of their game. Everyone answered my questions before I asked them (I had a lot of questions too)! A clean and quiet place in a safe area, the building layout is well done. There is plenty of room for vehicles and numerous moving trucks at one time. A large load in the area inside the building makes it easy to get around. I will recommend this business to friends and family.”
“I had to come in to confirm my storage unit and I was helped by Makayla. She was patient and kind. She helped me cancel out another storage unit I had reserved due to me finding a cheaper unit at a different location. I appreciated her help and time. Thanks again!”
“Great experience working with this Extra Space location, from move-in to move-out, the staff were professional, friendly, and extremely helpful.
Shout out to AJ! This man went out of his way to help me when moving out. As soon as he arrived to work, he left the comfort and AC of the office to help cut my lock when I forgot my keys, get me some tools when I didn't have any with me, and helped load the things that I couldn't load by myself-he is a legend. I couldn't have done it without him. Much appreciated AJ ?”
Open 24 hours
770 J Clyde Morris Boulevard, Newport News
Self Storage
“Good availability to posting and easy to find location only a short distance away from the J Clyde Jefferson intersection. Also very helpful staff members even the helpline just be careful. They will inform you that the gates will be locked after 9 PM. But especially like I said staff is very helpful, especially Desiree.”
“Everything has been great, only had a small issue with my gate code on my first unit but that was fixed quickly. Rented a 2nd unit for overflow and everything has been good from renting online to at the office. Very clean and well kept up and feel safe there. Highly recommend this location on Harpersville to anyone!”
“Property manager was very polite and helpful. She truly has the personality of doing her job and making customers feel comfortable that our belongs will be safe.”
“Here again 2 yrs later different google account and I’m getting another unit and guess whose here my girl Talitia still smiling still and still a vibe I will forever come. Here as long as she’s here”
“I've been with the self storage for a very long time I've had nothing but good results all the managers and the employees that I talked to have been very nice had no issues I've had good experience and I've been with the self storage for a long while”
“Omg these guys are the bomb. The crew had me laughing, best price around town. Bruce is retired military and was here to put his final looks and checking and helping his team. Go warriors! You can't beat a company that has military leadership involved!”
8:00 AM - 5:00 PM
Newport News
Self Storage
“We used Regency for a complicated move in August 2021. We needed packing and moves to two different locations - a storage unit and an apartment. They showed up on time all three days, took good care of all of our belongings and worked efficiently. We will be using them for the final move in a few weeks. They will gather belongings from two storage units and the apartment and move them all into a single family home. We really appreciated the flexibility and professionalism from Regency and would 100% recommend them.”
“So far, so good. Marque (sp) has been very helpful to me. Although I haven't moved in yet, she's been very affectionate to me, my needs & answering my questions.”
“"Best Prices" I have had a storage here on and off for 30 years and the company and service is better than ever. The manager is, professional, honest, kind and fair. She always gives excellent customer service. So if you are looking for a good place to store your belongings this is the place. Wendy Carter”
“They were the absolute best! Hard working, careful and creative in their solutions to a difficult situation! We would definitely recommend them to anyone needing the best mover in town.”
“I had a wonderful customer service on the phone the other night for renting a new larger unit. It seems they are working towards getting better at customer service and being available to their clients.”
“The property manager that helped us was very professional, knowledgeable, and friendly. She explained the rental process and helped us navigate through it explaining every step of it along the way.”
“I needed to know how to handle a break-in that happened from my movers. Pavan was a joy to speak to. He took care of everything that was needed. He gets 100’s across the board!! I will be referring Go Store It to anyone that needs a climate controlled storage unit!!!”
“I had excellent customer service. The gentleman's name was Kashone I think. It was extremely busy when I got to UHaul store, but he went out of his way to let everyone in line know that he would do his best to get to us in a timely manner. Once my turn was up, he went over my rental with me, walked me out to the trailer I rented. Ensured that I took pictures during the walk around to make sure I didn't get hit with any unnecessary costs, and allowed me to park my additional vehicle in the spot for the trailer that I was renting to ensure my brother would have a safe place to park while the trailer was gone. Once we returned, Kashone met us outside once he saw us pull into the drive way. Helped me unload the trailer, did a walk around, thanked me for my service and wished up a good day. I was just so caught off guard, it's hard to find great customer service these days.
Thank You
Joe Perkins”
7AM - 7PM
14861 Warwick Blvd, Newport News
Self Storage
“My husband and I went to look at the 4 by 8 trailers. We were greeted by Sean. He was very knowledgeable and walked us through the process of hooking it up and conscientious in making sure the turn signals worked and we had the right cable. He was so professional and friendly at the same time. Very easy to make our reservation and we were very pleased with the customer service and all over process. Thank you very much!”
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“great costumer servicer shay is so awesome she never misses a beat. I been renting here for a while and her smile and customer service is always A1 lord she is simply amazing.”