Extra Space Storage on 5868 Jefferson Ave in Newport News, VA offers a wide range of storage options with convenient features such as drive-up access, all-hours access, electronic gate security, and ADA compliance. The facility is known for its cleanliness, professionalism, and exceptional customer service. Many customers highlight the helpful staff, especially a manager named Amanda, who consistently provides outstanding service by ensuring accounts are managed well, assisting with unit size changes, and offering personalized support. Amanda's care and manners have left a positive impression, with customers expressing gratitude for her assistance even over long distances, such as military personnel in Colorado. The storage units are suitable for various needs, including storing valuables for extended periods, even during international moves. The facility accepts deliveries, provides parking spaces, and allows vehicles in drive-up units. Its wide drive aisles, easy freeway access, and security measures, including electronic gate entry, make storing belongings hassle-free. Customers appreciate the affordability, accessibility, and the sense of trust they feel with the staff. Overall, Extra Space Storage is recognized as a professional, clean, and customer-focused storage provider that makes storing belongings easy and reliable.
Very fast and easy, units are clean. Staff is friendly and funny as well
July 2026
Literally love my boy Tesean extremely happy you stayed on board.
May 2026
I had the great pleasure to speak with Shakira this morning about my storage unit she was very knowledgeable and excellent customer service experience with my question. That we spoke about. my experience with her is 10 out 10!!!
