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“Chris did a great job in responding quickly when I needed an estimate and also needed to resolve a cracked windshield. He has been extremely helpful in supporting my insurance needs. I’d leave 6 stars from this recent experience if that were possible.”
“Nick and Lisa has set the bar for customer service and effective communication. I will definitely recommend them as the next best thing in meeting all your insurance needs Thank You guys keep up the great work ? ? ?”
“i have never had anyone, much less an insurance agent, bend over so far backwards to help me with a problem I had! She was tenacious, knowledgeable, patient, and kind and she helped me at the end of the day on a Friday no less with minutes to spare before closing. She was awesome! I wish there were more people in the world as helpful and considerate as she was. Thank you again Loretta!!!! Sincerely,
Jocey P.”
“CARMEN IS BY FAR THE BEST INSURANCE PERSON I HAVE EVER DEALT WITH IN 40 YEARS. SHE PROVIDES OUTSTANDING CUSTOMER SERVICE AND I HAVE BEEN WITH THIS COMPANY FOR THE LAST 8 YEARS AND I AM SO GLAD I LEFT USAA WHEN I DID. KEEP UP THE GREAT WORK CARMEN!!
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“Julie Scott with State Farm was very helpful. She went the extra mile to give me a reminder call to see if she could be of any service to me. I would recommend Julie Scott for any needs with State Farm.”
8AM - 4:30PM
11024 Warwick Blvd, Newport News
Home Insurance
“Ashley Magerkurth went over and the above to help me out in my situation. my Old insurance dropped me. I was extremely emotional with the damage from my home. She helped me get a new insurance to benefit my needs. And my payment for the damages from my old insurance.???”
“Tanis and her team, especially Kristi, have been exceptional in rapid response and great service. I highly recommend Broadwell Insurance Group for all of your insurance needs.”
“I never had a problem with Allstate. If there was a problem they did not waste time to make things right. If anyone is looking for insurance Allstste should be your choice.”
“Connor?? was the best person that I have spoken to there including the representative. I spoke to this morning very helpful and very positive! Definitely makes the experience a lot easier and comfortable:)”
9AM - 5:30PM
733 J Clyde Morris Blvd, Newport News
Home Insurance
“Went there to notarize a document for my child, Brenda was very courteous, helped me with that in no time and even gave a little treat to my child. The lady at the front desk was also very nice and she helped me setup the ProtectMyID.”
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
“I would like to take this time to acknowledge Mekayla, who I contacted to update my auto billing information. She was very helpful, knowledgeable, and attentive. She clearly cared about my needs. Her customer service is exceptional. In an industry where customer service can be inconsistent, she exceeded my expectations. I truly appreciate her assistance.”