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“Ms. Lisa has always been amazing with handling my policy and being very attentive with my concerns. Thank you so much Ms. Lisa!!!!!!!
If I could I would give her a 10 star rating for her attentiveness. explanations with any questions I may have, as well as her customer service!!!!!!!!”
“I had a great encounter with this State Farm office! From the minute I got in, Althenia at the front desk was incredibly friendly, competent, and helpful. She patiently and kindly answered all of my questions, making the process easy and stress-free. She clearly genuinely cares about her clients and goes above and above to deliver excellent service. Because of the excellent customer service, I heartily recommend this office!”
“i have never had anyone, much less an insurance agent, bend over so far backwards to help me with a problem I had! She was tenacious, knowledgeable, patient, and kind and she helped me at the end of the day on a Friday no less with minutes to spare before closing. She was awesome! I wish there were more people in the world as helpful and considerate as she was. Thank you again Loretta!!!! Sincerely,
Jocey P.”
“Thank you so much Ms Scott for all your help and information this morning!! Not only did you add a vehicle to my account but you took the time to check and see if you can cover my homeowner insurance as well. Have a wonderful day”
“CARMEN IS BY FAR THE BEST INSURANCE PERSON I HAVE EVER DEALT WITH IN 40 YEARS. SHE PROVIDES OUTSTANDING CUSTOMER SERVICE AND I HAVE BEEN WITH THIS COMPANY FOR THE LAST 8 YEARS AND I AM SO GLAD I LEFT USAA WHEN I DID. KEEP UP THE GREAT WORK CARMEN!!
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8AM - 4:30PM
11024 Warwick Blvd, Newport News
Home Insurance
“Ashley Magerkurth went over and the above to help me out in my situation. my Old insurance dropped me. I was extremely emotional with the damage from my home. She helped me get a new insurance to benefit my needs. And my payment for the damages from my old insurance.???”
“Tanis and her team, especially Kristi, have been exceptional in rapid response and great service. I highly recommend Broadwell Insurance Group for all of your insurance needs.”
“I never had a problem with Allstate. If there was a problem they did not waste time to make things right. If anyone is looking for insurance Allstste should be your choice.”
“Connor?? was the best person that I have spoken to there including the representative. I spoke to this morning very helpful and very positive! Definitely makes the experience a lot easier and comfortable:)”
9AM - 5:30PM
733 J Clyde Morris Blvd, Newport News
Home Insurance
“Went there to notarize a document for my child, Brenda was very courteous, helped me with that in no time and even gave a little treat to my child. The lady at the front desk was also very nice and she helped me setup the ProtectMyID.”
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
“Chris did a great job in responding quickly when I needed an estimate and also needed to resolve a cracked windshield. He has been extremely helpful in supporting my insurance needs. I’d leave 6 stars from this recent experience if that were possible.”