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“I worked with Marie on updates to our home owners policy. She did a great job explaining everything and walking me through the process. Marie also suggested I bundle my auto insurance with my home owners, which lowered both amounts significantly! She is a true blessing!”
“Ms. Lisa has always been amazing with handling my policy and being very attentive with my concerns. Thank you so much Ms. Lisa!!!!!!!
If I could I would give her a 10 star rating for her attentiveness. explanations with any questions I may have, as well as her customer service!!!!!!!!”
“I had a great encounter with this State Farm office! From the minute I got in, Althenia at the front desk was incredibly friendly, competent, and helpful. She patiently and kindly answered all of my questions, making the process easy and stress-free. She clearly genuinely cares about her clients and goes above and above to deliver excellent service. Because of the excellent customer service, I heartily recommend this office!”
“i have never had anyone, much less an insurance agent, bend over so far backwards to help me with a problem I had! She was tenacious, knowledgeable, patient, and kind and she helped me at the end of the day on a Friday no less with minutes to spare before closing. She was awesome! I wish there were more people in the world as helpful and considerate as she was. Thank you again Loretta!!!! Sincerely,
Jocey P.”
“CARMEN IS BY FAR THE BEST INSURANCE PERSON I HAVE EVER DEALT WITH IN 40 YEARS. SHE PROVIDES OUTSTANDING CUSTOMER SERVICE AND I HAVE BEEN WITH THIS COMPANY FOR THE LAST 8 YEARS AND I AM SO GLAD I LEFT USAA WHEN I DID. KEEP UP THE GREAT WORK CARMEN!!
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“Julie Scott with State Farm was very helpful. She went the extra mile to give me a reminder call to see if she could be of any service to me. I would recommend Julie Scott for any needs with State Farm.”
“Ashley Magerkurth went over and the above to help me out in my situation. my Old insurance dropped me. I was extremely emotional with the damage from my home. She helped me get a new insurance to benefit my needs. And my payment for the damages from my old insurance.???”
“Tanis and her team, especially Kristi, have been exceptional in rapid response and great service. I highly recommend Broadwell Insurance Group for all of your insurance needs.”
“Michelle McCall left me a positive review in my email . She stated “ Ms.desiree was helpful, patient and was concerned about helping me get the best rates. She took the time to make me feel like direct auto insurance is the company to go with after just shopping around. I appreciate her hard work! Thank you so much”.”
“I never had a problem with Allstate. If there was a problem they did not waste time to make things right. If anyone is looking for insurance Allstste should be your choice.”
10AM - 7PM
12001 Jefferson Ave, Newport News
Life Insurance
“Connor?? was the best person that I have spoken to there including the representative. I spoke to this morning very helpful and very positive! Definitely makes the experience a lot easier and comfortable:)”
“Went there to notarize a document for my child, Brenda was very courteous, helped me with that in no time and even gave a little treat to my child. The lady at the front desk was also very nice and she helped me setup the ProtectMyID.”
Life Insurance
Life Insurance
Life Insurance
Life Insurance
Life Insurance
Life Insurance
Life Insurance
Life Insurance
Life Insurance
Life Insurance
Life Insurance
Life Insurance
“Chris did a great job in responding quickly when I needed an estimate and also needed to resolve a cracked windshield. He has been extremely helpful in supporting my insurance needs. I’d leave 6 stars from this recent experience if that were possible.”