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“I had accidentally ordered a tux rental a month later than intended. The wedding date was the following day I came into the store. Jesse helped me out tremendously and managed to get the tux order overnighted in time for the event. He even was gracious enough to wave the rush fee. Extremely helpful !! I highly recommended coming to this location.”
“We were able to find my nephew his homecoming and prom suits here. They have a great selection of suits at a reasonable price. We were happy with both styles. The salesmen were helpful and patient. Highly recommend for your men's formal wear. They have a great selection of shoes too.”
“Came and got the shirt I was looking for. had an great conversation with the lady running the store. as a tall guy i have a hard time finding tall clothes. be shopping here more often.”
“Excellent selection of T-shirts & novelty items. This store understands culture and has really cool options. Khlood was super helpful and informed me of all ongoing specials in the store. Great Experience. Will return!”
“Very friendly, helpful and all-around good vibes. Best place pretty much in this mall. The have a military discount and if you can't find it, online is a great place. My only wish is that there was more boy clothes.”
“I would like to give a big thanks to one of your employees Annaya she definitely went above and beyond for me as a customer on 08/12/2026 in your Newport news store she really understands what being a employee she was so patient and polite making sure we found shoes that we was looking for yes she was excellent employee must give her shout out again thank her for all she did”
“Girl named Alexis (I think…?) was really dope??? helped me find some stickers I wanted and got me some free ones and gave me all kinds of good advice on the clothes inside. Preciate you !”
“Everyone there is very nice. Georgie has interacted with me the most and always very polite, friendly and professional. Store is super clean, it feel like home coming in there.”
“Many thanks to Jennifer, sales rep in jewelry. She went above and beyond to help me locate an Effy ring which was sold out online. She located it at a Florida store and obtained it for me. Fine example of what customer service should be. Thank you, Jennifer!!”
“Great items at great prices. The only downside was that when we were checking out, the two gentlemen behind the counter carried on a personal conversation between the two of them during our transaction, as if we weren't there.”
“I had a really great experience at the Foot Locker inside the Patrick Henry Mall in Newport News, Virginia.
The best part about it was the two sales people, Hunter and Angel, who helped me pick out the right shoe and sizing.
They were very welcoming from the moment I stepped into the store, and they took a lot of time and patience in answering a lot of questions I had about different shoes and sizing.
They were incredibly friendly, welcoming, polite, gracious, patient, and helpful. They had such good attitudes which was very refreshing, because it's not so common anymore.
I had been to several other shoe stores in the mall and these Foot Locker employee guys wete the best out of them all.
They both were so down to earth and really cool guys. They had a good sale on the shoe I was looking at also. The store was very clean and they had the shoe sizes that I was looking for to try on.
Those two employees were top-notch, very professional, and so nice. I hope they both get recognized and rewarded for their excellent, excellent service and for being so personable and helpful. I plan on coming back. Thank you!”
“Stopped in today to casually shop for some flip-flops, and I got a good number of the ones I wanted. Some were still missing, so I was able to grab the attention of a Ross Employee, Michelle. Not only was she an absolute sweetie, but she was insightful, provided perspective, and made me feel confident in my purchase, and furthermore! Much obliged once more Michelle, Ross Dress for Less Staff, and more.”
“Thank you Liv for your attentiveness and assistance. Your service contributed to my enjoyable shopping experience, you were knowledgeable about the items I came for , and then some! Thank you thank you!”
“The staff was amazing, friendly, and extremely helpful. Justin in particular helped me with my shoe choices, very funny and patient... I had 5 young kids/toddlers with me and instead of the staff getting annoyed, they were extremely helpful! Thank you so much for such a great experience ?”
“I had an amazing time here a few weeks ago and only came for a jacket but ended up with 200$ worth of items! Kayla and Laren helped me pick out items, helped me with the different types of leggings, held items for me, put items back for me, and overall just made my time here 100x better.”
“My sister and her two teenagers frequently visit this fantastic store. It’s not just because of the exceptional quality and extensive clothing selection, but also because of the welcoming atmosphere and exceptional customer service provided by one of the employees, Darius.
Recently, I visited the store with my nieces and nephew on Saturday, January 10th. Darius was incredibly helpful. He assisted my young nephew in selecting clothing and was incredibly kind and courteous to my family. He greeted us with a warm smile and gave us his full attention to finding exactly what we wanted. The prices were fantastic! Darius is an excellent salesperson, and we were delighted to spend our money in this amazing store. I wish I could encounter more outstanding employees like Darius. He’s undoubtedly an asset to this company.”
“Experienced great time at this store. Excellent customer service given by India. Sry, didn’t remember last name store has two employees named India but the older one I’m talking about & khamari.”
“Amazing crew providing phenomenal customer service. They do have a pretty good stock on hand, plenty of Carhart Options. I would love to see them with a large variety of Ariat Jeans especially the M4’s and M7’s, especially since there really isn’t alot of places with a good Ariat Section even though they are tried and true. They have a very nice selection of Steel Toe & Composite Toe cowboy boots and other styles. If they carried non-steal Toe Ariats then this would be the only place that I would purchase boots from for work and life. Overall very good spot.”
“The store was very clean and organized. Also want to shout out Rhonda and Jamira (I believe) provided top notch customer service. They were so pleasant and patient and truly made our shopping experience that much better. We were visiting from out of town so I wanted to make sure to highlight these phenomenal women and the experience they provided. Thank you ladies.”
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“Tacori is an absolute boss! I got the perfect suit for my father's funeral, with a rush tailoring request. The team was incredible friendly and accommodating. There was no upselling or pressure, like at some places that I won't mention by name. And on top of everything else, I had a great deal on a couple of casual shirts. Definitely glad I visited.”