Public Storage in Newport News offers free reservations with no commitment. The facility is easy to find, very clean, and provides a lock. Entry is flawless, with an online eRental option to skip the counter. The managers and staff are described as a delight, very helpful, professional, efficient, and patient, providing great customer service and personal attention. They are seen cleaning and make follow-up calls. While long-term storage has some negatives, the overall service is highly recommended.
Markay is always top notch! Great team, appreciate their attentiveness.
June 2026
Good availability to posting and easy to find location only a short distance away from the J Clyde Jefferson intersection. Also very helpful staff members even the helpline just be careful. They will inform you that the gates will be locked after 9 PM. But especially like I said staff is very helpful, especially Desiree.
May 2026
Markay was amazing! Great customer service and communication!!
