Public Storage in Newport News offers storage spaces at a reasonable price. The staff is great, knowledgeable, and helpful, providing personal attention and impressive service. They help customers with everything, making the rental process smooth, easy, and painless. The business offers a free online eRental option to skip the counter. While most experiences are positive, one reviewer noted an issue with mold on stored items. Many customers would rent here again and recommend it for extra space.
Jaz is amazing super hardworking diligent customer friendly and passionate.
May 2026
The manager, Jasmine, is awesome!! I had a situation with my unit that was not the property’s fault at all. She went as far as to put a new lock on my unit to secure my belongings, and was extraordinarily helpful, understanding, and communicative during the whole process. Best storage unit property for sure!
May 2026
The Public Storage at 12600 Jefferson has been a true pleasure. The team there is very helpful and always extremely pleasant.
