The UPS Store in Newport News offers expert packing, shipping, printing, and mailbox services. Reviews consistently highlight amazing experiences with phenomenal customer service. Staff members are described as incredibly helpful, knowledgeable, professional, friendly, kind, patient, and exemplary. They greet customers upon arrival and thank them when they leave. Employees go above and beyond for customer satisfaction, helping to solve complex problems calmly and offering supportive guidance. The store is noted for having no finer customer service, with staff providing beautiful and professional assistance that makes a significant positive difference. This locally owned store in Oyster Point Square is recognized for its consistently excellent and reliable service.
Hope the very kind man that helped me today sees this, thank you! When getting off work you stopped and helped me with my car. I am amazed with your kindness!
May 2026
They are always patient..knowledgeable..efficient and is my go to location.
February 2026
Always a line but excellent customer service. Friendly, and professional. Make it worth the wait.
