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February 2024 by Gabriel Franco
Desiree was outstanding, courteous, and took the time to explain the new phone to us. Great job!
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January 2024 by Chance Wessel
Do not go to this Verizon store! My wife and I bought new phones from them and they lie to us about the trade in promotion on old phones for our new ones. Very displease with the sales integrity of their sales force. Especially the mid aged gentleman who works there. Beware buying from this store
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January 2024 by Geoffrey Hall
Let me start by saying I HATE Verizon. They have caused me so much stress throughout the years. But today I had an experience with Vanessa at this location, and despite her being a newer hire, she helped me (at the same time as other people) and handled every single issue I had with ease.Verizon hasn’t even had my name spelled correctly for years and she made sure that was fixed. I had issues on my account and she called corporate and told them to fix it. She was incredible. I live all the way in Norfolk but I refuse to go to any other location than this store. Good job Vanessa!
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January 2024 by Marianne Durdle
Honestly, the nicest and most helpful staff! We arrive a few minutes after they closed due to a mix up and overall rotten afternoon. They still helped us and did it with a smile! So thankful for them!
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January 2024 by Michael Burnett
Andrew helped me out a lot we got the process done within an hour and got me exactly what I was looking for!
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December 2023 by Rhonda Taylor
Desiree and Vanessa are so amazing! They were able to problem solve and fix problems that the entire Verizon corporation could not negotiate. Give these wonderful ladies a raise!
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December 2023 by Abigail Sprinkle
Desire was great to work with. She explained everything and was very patient.
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November 2023 by Cody Bord
Desire was amazing! Super helpful and knowledgeable. She was also incredibly friendly and personable the whole time helping my wife and I.
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November 2023 by Max J.
Desire helped me out today and my leg locked up! She helped me so much with my new IPhone 15
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September 2023 by Tatsiana Khalmanskaya
Omar took his time and was very helpful in fixing my phone that had a virus. Thank you!
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September 2023 by Cameron Nelson
Omar is an asset to this store. I came in because my iPhone was stuck on SOS. He patiently worked with me, and tech support to fix it . I appreciate his help, and will be back in when it’s time for a new phone.
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September 2023 by Betty Riemann-Pace
Desire was the best! She was so patient and helpful with me when I had to upgrade my phone.
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September 2023 by engineerar
Omar was excellent and will visit again if I need additional products
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July 2023 by Cassie Wilkinson
I have dealt with Desiree and Omar at this store. They were both great! Tried to order my phone online and it turned into this huge fiasco. Desiree was able to help me out greatly on my first visit where the associate at a company store was not and the rep on the phone messed up the order. When I came back in to buy the phone at the store Omar was the associate handling my visit. Very funny guy! I will never go to the company store again. I will always come here!
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April 2023 by PEGGY SLIFER
Unlike my company Verizon store, I was greeted with a smile and a welcome. My associate was polite, warm, patient, and very helpful. This is a hidden little gem and the only Verizon facility where I will do business from now on.
