AutoZone is a leading retailer of automotive replacement parts and accessories. Customers report that the staff are friendly, helpful, kind, knowledgeable, and patient. Many employees provide excellent customer service, going above and beyond to assist. They are quick to help find parts, even when items are mislabeled or buried, and will educate customers on products and installation. The store has good inventory and offers fast shipping for out-of-stock items. Benefits include a military discount and a rewards program that builds up quickly. While it is advised to double-check part numbers, management works to remedy any issues. The location is part of a national chain found all around the area.
I appreciate the service and AutoZone Norfolk and military Highway from Manager, Gabriel, who help me with my truck with information and upkeep. He has very good customer service. I will tell my friends and I will return to the store for future purchases
February 2026
Shawnda Knight was above and beyond. She replaced our dead car battery and checked the alternator and startup. She even found hidden problems with the car
January 2026
They are very nice. The sore is very big. I like that a lot.