Budget Car Rental
Car RentalHours:
1700 Norview Ave, Norfolk VA 23518 Hours
About Budget Car Rental
Budget Car Rental has received mixed reviews from customers. While some have praised the excellent service and helpful staff, others have complained about rude and unprofessional employees. The business has locations in various cities, and customer experiences seem to vary depending on the specific branch. The Norview location has been described as having extremely helpful and professional staff, making the rental experience easy and stress-free. In contrast, the Norfolk International Airport location has been reported to have rude and disrespectful staff. Customers have highlighted the exceptional service provided by specific employees, such as a young woman at the Norview location and a staff member named Rafe at another location. These individuals have been praised for their friendliness, efficiency, and for making the rental process simple and enjoyable. Overall, the reviews suggest that Budget Car Rental offers a mixed bag of experiences, with some locations and employees providing excellent customer service, while others fall short in terms of professionalism and customer care.
Most Recent Reviews
September 2025
After Enterprise canceled my reservation last minute, Budget was able to secure a reservation for me. The staff was friendly and the process was relatively quick. 10/10 do recommend and I will be making them my number one option for rentals.
September 2025
Extremely an enjoyable experience! 🌟 Manager Ron was super polite, friendly, and made the whole rental process smooth and easy
September 2025
After a cross country drive of 2000 miles, Ron and Raphael got me taken care of and out the door in five minutes flat. Best service I had the whole trip!
More Comments(115)
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- Norfolk, Virginia