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“I've purchased two vehicles from the Norfolk location. I think Banister has great staff that makes the process easy and they don't hound you or pressure you. I would highly recommend.”
“Pick up & return was not an issue. Counter person was not friendly at pick up, perhaps it would be an overall 5 star if she could have been a bit pleasant & didn’t rush us off as we were the last person in line. It goes a long way to say thank you & have a great day as I did her but she did not reciprocate RUDE.”
“Thank you Jason for correcting the issues brought to your attention for the 2011 BMW. I appreciate how prompt you were. We appreciate your business. I will continue to shop with Jason at Auto Outlet Sales and Rentals.”
“I i love the service that I get at Banister Nissan ! The service that Dominique he's a wonderful, understand man and always take his time when I'm asking him anything about my car? I would like to thank you, and I appreciate y'all.”
“Renting cars usually isn’t stressful, but I’ve found that certain places can make the experience overwhelming. Luckily, this wasn’t one of those places, especially not at this Enterprise location, thanks to Mrs. Felecia. When my family rented a van, nothing fancy, her warm energy turned the process into something truly enjoyable. From the moment we arrived, her enthusiasm was contagious and genuine. She seems to love engaging with people so we naturally returned the energy! She guided us through the steps swiftly, explained everything clearly, and made the entire experience smooth and effortless. I will be seeking and recommending her services here in the future. The Sprinter was clean and ready to go!”
“Fantastic customer service! They picked me up from the shop I left my car at, promptly, and took me straight to a car that suited my preference. Very friendly staff. One of the nicer rental agencies I've been to. Highly recommend.”
“I love National. Most all of my experiences with them have been great. The last lady that took care of me was so very helpful, from beginning to end. She was nice and helpful. And even when I checked the car back in, the guy genuinely seemed to care how my experience was.”
“Absolutely LOVE the team here!! Ralph, Ron, Randy and Greg always go above and beyond to assist me. Ralph and Ron always give great customer service. Randy and Greg keep the cars spotless. Thank you guys for always being amazing!!!!!”
“I had an amazing weekend with Enterprise Rentals! I found a spacious, fully-loaded 2026 SUV just minutes from home, all at reasonable rates. The pickup at 7:30 AM was quick, and returning it at 9 PM on Saturday was a breeze. With college graduation and Mother’s Day celebrations, this perfect ride made everything even more special. Highly recommend Enterprise for a hassle-free rental experience!”
“Awesome customer service and fast, easy process from the time I walked into the door and chose vehicle and completed over the handheld computer system. Thoroughly explained the process and was very knowledgeable.”
“Super friendly & helpful group of people! Thanks for filling up my tire & being understanding about me dropping off the vehicle in another state. Great customer service.”
“Hello All,
Yesterday July 31st 2024 I visited Patriot Auto Sales located in Norfolk VA. I had been financing a vechile for almost two years. I needed something more spacious so I contacted Jason. He reassured me that something that will fit me would be available once I’m ready. I must say , he was correct! I was afraid that my insurance payment would be a bit beyond my budget. Jason searched around for a more affordable rate. I am very pleased with my purchase. I truly appreciate Jason for going above and beyond. Thank you also Patriot Auto sales for providing affordable car payment plans. I highly recommend this company. They are awesome.”
“Staff cared for me and tried to assist when checking out the rental. Staff receiving were just as if not nicer. Staff at receiving asked feedback questions and made conversation since the hand off was so quick and easy, I had to wait for my ride.”
“I enjoy their service this is my second vehicle from them and I still have my first one from when is was 15 still operational and they are always available for help and mechanics if needed truly a one stop shop.”
“Great customer service! I was indeed of rental and made 1 phone call to Tiaunna and Calvin took care of me. If you want the best service in Hertz in the 757, visit them!”
“Personally, I had a great experience with this business.My flight was cancelled by American Airlines and I had to contemplate driving home because of another engagement I needed to be at for work the next morning.Rafe, at the front desk made the entire process super easy. Allowed us to keep our current rental, rebook and take the car back to NY with no issues, no hidden fees and straight forward answers. He was super insightful and helpful on the phone1010 customer service”
“After Enterprise canceled my reservation last minute, Budget was able to secure a reservation for me. The staff was friendly and the process was relatively quick. 10/10 do recommend and I will be making them my number one option for rentals.”
6:30AM - 12AM
2200 Norview Ave, Norfolk
Car Rental
“We reserved a car for 2 days and requested full size, got a Chrysler 300, very nice. However, in this time of COVID we expected that this car would be cleaner than renters in the past. That wasn't the case. Halfway through the trip since we were headed into the sun we had to stop and purchase Windex cleaning wipes to get the windshield clean. It took like 6 of the wipes. The car was so filthy on the outside that you could see our finger prints across the back of the trunk. We have local drive through car washes for $4 for gosh sake. Then during the clean up for us to turn in we found other items from the previous renters - no contact door opener, hand sanitizer etc. Well by then, we had spent two days in this car and feel that we were put at an unnecessary risk. Remember, this is the time of COVID, take a minute and get the car ready. I don't expect this too much to ask.”
7AM - 12:30AM
2200 Norview Ave, Norfolk
Car Rental
“I used to dread going to Avis counter and checking out my rental car because the customer service was awful! This morning I was welcome by Tracy (Avis rep) who was very pleasant and professional, I was in and out, no time to get frustrated. Ty for the world class customer service!❤️”
“I have been renting through hertz with ubering...and hands down this branch at military highway are fantastic.....Jamie the manager is very kind and helpful with all worries”
7AM - 12AM
2200 Norview Ave, Norfolk
Car Rental
“My first experience renting from Dollar Car Rental was such a pleasure. The check-in process was less than 10 minutes with the pre-check option which allowed me to retrieve my rental agreement quickly and proceed to the car pickup location. The cleanliness of the vehicle was a 10/10 and very impressive unlike competitor car rental companies we’ve used in the past. The customer service representative was friendly and didn’t rush my transaction. The ease of my transaction coupled with the cleanliness has made me an official long-term Dollar car rental customer. Thank you Dollar for a wonderful experience.”
7AM - 12:30AM
2200 Norview Ave, Norfolk
Car Rental
“Fast, professional service of staff at the airport for pickup. Free upgrade is my original style of vehicle not available. The Chevy Blazer was wonderful and clean.”
“The staff at the front desk were efficient and helpful. The car was in great shape and practically brand new. Process was quick and easy at checkout and return. Highly recommend Hertz at this location.”
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“With the help of Jason, I just received my second car from this dealership ?? now with the help of Marc he got me into my 2016 ford escape I couldn’t be happier”