“With the help of Jason, I just received my second car from this dealership ?? now with the help of Marc he got me into my 2016 ford escape I couldn’t be happier”
“The receptionist when signing all the paperwork was amazing, the staff at the car location went above and beyond with us. When we had to turn in the car the receiving staff was extremely helpful and made sure to ask if everything worked like it should have. As an active duty military member this was the first time I rented a car and will DEFINITELY be renting from Alamo if needed again. 10 STAR COMPANY!!! WILL RECOMMEND 2 FRIENDS AND FAMILY. TY!!”
“I reserved my vehicle online through the National app, and as a National Executive member, I really appreciated that Noah made sure I received the exact car I had requested. He was friendly, professional, and made the pickup process quick and easy. Great customer service and a very pleasant experience from start to finish. Thanks, Noah, for taking care of everything!”
8AM - 3PM
1250 N Military Hwy, Norfolk
Car Rental
“I am always happy with the service that I get from the service department Dominique always does a outstanding job when I bring my car in he always lets me know what's going on with my car all the time I don't have to go look for him he always come look for me and make sure that I'm in and I'm out at a good time that's my team”
10AM - 6PM
3625 North Military Highway, Norfolk
Car Rental
“Thank you Jason for correcting the issues brought to your attention for the 2011 BMW. I appreciate how prompt you were. We appreciate your business. I will continue to shop with Jason at Auto Outlet Sales and Rentals.”
“I had a nice experience with Enterprise Rent-A-Car. The staff was friendly and made the process easy. It’s always refreshing to deal with people who understand that a little kindness and good customer service can make a big difference.
As the owner of Matrix Construction of Hampton Roads, Inc., I spend a lot of time on the road traveling between customers and job sites, so dependable transportation and good service are extremely important to me. I always appreciate a company that takes care of its customers the way I strive to take care of mine.
Five stars from me. Keep up the great work, Enterprise!”
“I love the customer service at Avis/Budget it's always a great experience their easy to work with and they will make sure you have no hassle or problem renting a vehicle !!”
“Renting with Enterprise is fast, and efficient. The staff are truly professionals. On the rare occasions we have needed assistance on the road the company has been exceptionally responsive.”
“Excellent customer service and smooth rental process! From start to finish the team for enterprise at the airport Exceeded expectations and did a freat job. Friendly and helpful staff. We really appreciated the return process! Wish all airports had rental returns set up like this! Carlos welcomed us at 530am, got us unloaded and headed into the terminal in record time!”
“The customer service was excellent. Car was clean and filled with gas. The customer service representatives was knowledgeable and professional. They went above and beyond to make sure everything was good.”
“I can't believe I'm reading bad reviews at this place. This is my 2nd car from this dealership. Great customer service. Got the car I wanted both times,and the service department if you are having a problem with your car they will fixed it. Please keep in mind,your car is not the only one being serviced. If I have to wait an hour or two to get my car fixed and don't have to pay for the service call,then I will wait. All it's costing me is my time. If you need a great car, and have a job. Call this company. They will take care of you. Also you can trade your car in after you have it for a little while,and make on time payments for a another new or used car.”
“Super friendly & helpful group of people! Thanks for filling up my tire & being understanding about me dropping off the vehicle in another state. Great customer service.”
“My first time using Enterprise Car rental and I will definitely use them again and recommend to family and friends. It was a quick and easy process and the staff was amazing.”
“I enjoy their service this is my second vehicle from them and I still have my first one from when is was 15 still operational and they are always available for help and mechanics if needed truly a one stop shop.”
“Personally, I had a great experience with this business.My flight was cancelled by American Airlines and I had to contemplate driving home because of another engagement I needed to be at for work the next morning.Rafe, at the front desk made the entire process super easy. Allowed us to keep our current rental, rebook and take the car back to NY with no issues, no hidden fees and straight forward answers. He was super insightful and helpful on the phone1010 customer service”
“We reserved a car for 2 days and requested full size, got a Chrysler 300, very nice. However, in this time of COVID we expected that this car would be cleaner than renters in the past. That wasn't the case. Halfway through the trip since we were headed into the sun we had to stop and purchase Windex cleaning wipes to get the windshield clean. It took like 6 of the wipes. The car was so filthy on the outside that you could see our finger prints across the back of the trunk. We have local drive through car washes for $4 for gosh sake. Then during the clean up for us to turn in we found other items from the previous renters - no contact door opener, hand sanitizer etc. Well by then, we had spent two days in this car and feel that we were put at an unnecessary risk. Remember, this is the time of COVID, take a minute and get the car ready. I don't expect this too much to ask.”
“After Enterprise canceled my reservation last minute, Budget was able to secure a reservation for me. The staff was friendly and the process was relatively quick. 10/10 do recommend and I will be making them my number one option for rentals.”
7AM - 12:30AM
2200 Norview Ave, Norfolk
Car Rental
“I used to dread going to Avis counter and checking out my rental car because the customer service was awful! This morning I was welcome by Tracy (Avis rep) who was very pleasant and professional, I was in and out, no time to get frustrated. Ty for the world class customer service!❤️”
9AM - 12PM
3323 North Military Highway, Norfolk
Car Rental
“I love renting from Hertz! They make the process super easy! However they NEVER answer the phone, and you can’t speak to a direct employee if you have any issues. I have to constantly take off of work to drive all the way to the location to ask a question or get assistance! Book in advance and make sure you check in with them prior to your pickup! That way you will always be prepared for your trip!”
7AM - 12AM
2200 Norview Ave, Norfolk
Car Rental
“My first experience renting from Dollar Car Rental was such a pleasure. The check-in process was less than 10 minutes with the pre-check option which allowed me to retrieve my rental agreement quickly and proceed to the car pickup location. The cleanliness of the vehicle was a 10/10 and very impressive unlike competitor car rental companies we’ve used in the past. The customer service representative was friendly and didn’t rush my transaction. The ease of my transaction coupled with the cleanliness has made me an official long-term Dollar car rental customer. Thank you Dollar for a wonderful experience.”
7AM - 12AM
2200 Norview Avenue, Norfolk
Car Rental
“With ease and confidence, the vehicle was clean and parked exactly where they said it would be. Both the rental agent and the attendant who received the rental were professional and pleasant.”
7AM - 12:30AM
2200 Norview Ave, Norfolk
Car Rental
“I have got to tell you I returned my car yesterday, Monday, June 22nd to the Norfolk airport. I was greeted immediately, and Mark, the regional manager was such an angel! He helped me with my bags to the Breeze bag check-in! I am in the middle of a move from Virginia back to Florida and I had to put everything in all those checked bags that I couldn’t fit in our pod. Mark really saved me and I’m so thankful that he was there to go above and beyond!”
“I've purchased two vehicles from the Norfolk location. I think Banister has great staff that makes the process easy and they don't hound you or pressure you. I would highly recommend.”