Chartway Credit Union is committed to serving its community through genuine care and shared values of affordability and financial optimism. Customers often experience a warm, friendly atmosphere where staff members are attentive, real, and compassionate. Visitors frequently note the professionalism and knowledge of employees, who go beyond basic service to ensure client needs are met with diligence and understanding. For example, members have praised staff like Tiffani Spruill for helping with home equity loans, and others have appreciated the expertise of Relationship Specialist Andrea Lamarre, who provided valuable advice that helped customers improve their financial situations. The staff is also attentive to security concerns, as seen when they identified and prevented potential identity theft, giving customers peace of mind. Additionally, employees such as Tiffany and Candice are recognized for their friendly, helpful, and competent service, making transactions smooth and stress-free. Overall, Chartway Credit Union fosters a community-focused environment where members feel valued, supported, and confident in their financial journey.
As always Kara Weaver and her team member Adrianna Poe went above and beyond to make my truck deal happen. I have to say all the teams at all my local branches are always polite, personable and knowledgeable with all my loans and transactions. Great service and awesome people at Chartway!
June 2026
Tell it was very helpful and assisted me and all of my needs. She did a really good job.
June 2026
Excellent customer service provided with clear explanation of checking and savings acct options available. Very positive first experience with agent who assisted me. Would highly recommend.
