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“The ladies at the Cromwell branchalways great me by !name make me feel comfortable and are always ready to answer my questions and are always willing to help me resolve any issues that may come up. Hats off to all of them”
“Navy Federal Credit Union is everywhere in the area. But I have never came to this specific location. It is beautiful inside and of course the customer service is top notch! I'll come back to this specific location again.”
9AM - 5PM
2008 Cromwell Dr, Norfolk
Banks
“Tia was amazing! Super sweet and professional and made sure I fully understood every process and document. I would 100% recommend Chartway as your primary financial institution, based off of customer service alone!”
Open 24 hours
245 E Little Creek Rd, Norfolk
Banks
“Shalom is a pleasure to work with. He's patient, really warm and friendly, explains every detail and responds in a timely manner. His rates can't be beat as well. There's no one better to work with!”
“Candice was amazing, she went above and beyond for us. She worked with us and with our seller, made sure we all had the right documents to make our purchase go over smoothly.Thanks again Candice!”
“Very friendly and helpful, quick service at the Main location. Yesterday I was notified of some suspicious charges on my debit card. I gave them a call and they were wonderful with helping me. They even gave me a conditional credit. This is the vesy CU I have belonged to.”
“i couldn't be happier that when my wallet was stolen instead of wait a day or two to get a new one in the mail i was able to walk in and walk out with my debt card within 20 minutes.”
“I want to shout out the incredible Ms. A. Grant, Senior Financial Service Representative here. She really gave me exceptional customer service. The security guard was kind. I love the entire branch. I am considering closing 1st advantage after dealing with Ms. A.Grant. A beautiful person?”
“I’m new to the area and was lucky enough to be referred to Bayport by a colleague. Ms. Gail was so kind and patient with me throughout the entire process. The wait can be long because it’s a small location, but it was outshined by the incredible customer service. I will absolutely be referring friends and colleagues to this credit union!”
“My experience with Chartway Credit Union was pleasant. I had to wait about 15 minutes before I was able to start my transition. Other than that it was wonderful.”
“The branch manager and teller on 4/29/24 @ Hampton Blvd. branch were great and always are. It makes no sense to have any personal accounts anywhere but a Credit Union. I am not a fan of banks and their fees, high lending rates and low investment rates. Chartway is a very good credit union.”
“A REVEIW YOU MUST READ !! Jarrod at this Wells Fargo branch was more then helpful he did everything for me and was polite professional and made sure that I was taken care of even not being a Wells Fargo member !! I am absolutely impressed with his professionalism and whoever is boss is needs to know that he should definitely be promoted !!”
“Great service for business accounts! Antonio the manager and Athena a senior banker at this branch was more than hospitable and informative throughout the whole process! Good people!”
9AM - 5PM
777 W 21st St, Norfolk
Banks
“I recently accepted the invitation and opened an account. My bonus offer was deposited VERY quickly. I’ve gone into the branch and come into contact with several employees who were warm and welcoming. No artificial kindness. Friendly banter and helpful. My questions were answers quickly and I felt like a customer and NOT a number. Great job Chase!”
“Absolutely my favorite bank! If you want that small town feel at a local bank then this is your bank. They always know me by name when I come in and I don't even need a deposit slip because they already know where it's going. Very happy to be banking here!”
9AM - 5PM
1140 N Military Hwy Ste 820, Norfolk
Banks
“I went to this branch around 3:30 on Christmas Eve Eve to get my auto loan check and deposit and check. As you probably would guess, it was pretty busy. But, let me tell you, once the security guard let me in, I met Ashley. The sweetest lady I have ever met at Navy Federal. She gave me the biggest smile and signed me in. She even came by to check on me and went to see how long it would take. What a difference she made. She even gave me the sweetest Merry Christmas also. Thank you Ashley. Navy Federal should be blessed to have her.”
9AM - 5PM
150 W Main St, Norfolk
Banks
“I had to stop in here to deposit some money into a friends account. I don't have a suntrust account so I had to inconveniently use some of my lunch hour two days in a row to complete these transactions. Though I was annoyed by having to do this, my experience with the Suntrust employees on both occasions were very pleasant. In my head I was thinking had I had an account here, this wouldn't be my current situation. And like a physic, the representative asked me, "so why don't you have an account with us - if you did you wouldn't have to come into the branch." Just because she read my mind, I almost considered opening an account, but quickly remembered that my little short money wouldn't allow that. I told her, there's no need for me to have multiple bank accounts if I don't have the coins to fund it. We laughed, and she said, "ok, but if u ever decide to change your mind, we're here to help!" So although I don't have a need to open another bank account, after this great customer service I've experienced with them, I had to stop in here to deposit some money into a friends account; I don't have a suntrust account so I had to inconveniently use some of my lunch hour two days in a row to complete these transactions. Though I was annoyed by having to do this, my experience with the Suntrust employees on both occasions were pleasant. In my head I was thinking had I had an account here, this wouldn't be my current situation. And like a physic, the representative asked me, "so why don't you have an account with us - if you did you wouldn't have to come in the branch." Just because she read my mind, I almost considered opening an account, but quickly remembered that my little short money wouldn't allow that. I told her, there's no need for me to have multiple bank accounts if I don't have the coins to fund it. We laughed, and she said, "ok, but if u ever decide to change your mind, we're here to help." So although I don't have a need to open another bank account, I know I'll never NOT consider Suntrust after the great customer service I've experienced with them.”
“Have been with them for 2 years. I have an auto loan and a line of credit. They worked with me getting a line of credit. And my auto loan rate of 5.3% is just fine. Always friendly to work with.”
“PNC is a relatively large brand. But the customer service they provide gives it a local brand type feel. I probably go in once a month. But the way the tellers remember who I am says a lot. They truly care about what they do and the customers they serve. I have been to several of banks, but what keeps me a loyal customer with PNC is their genuine care for their patrons.”
“The Banker "Mrs. Fadoua B. Velasco" is very friendly and kind. Because of my nationality the bank wanted me to work with her and send some documents to main office. She spent 4 and half hours for me and helped me to open a bank account. I appreciate for what she did to me. I am sure no banker would do that. Wish the best to her.”
9AM - 5PM
150 Granby St, Norfolk
Banks
“There is a particular banker at this branch named Kenyatti who provides impeccable service each time I visit. He is knowledgeable of his products, patient in explaining and makes an effort to propose alternative solutions for your banking needs. He also recognises your urgency and expedites your process wherever possible instead of giving textbook replies about being sorry for keeping you waiting”
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“I really like the Woodforest on Tidewater Drive the Lady is there are so friendly and know matter what the problem is, it is take care professionally. Thanks for your business.”