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“I’ve never experienced such an overwhelming sense of joy at any bank as I did today. I had the pleasure of being assisted by Toya. As I approached the door, she greeted me with a warm smile and a welcoming energy. Not only did she help me with my inquiries, but she also provided me with valuable information. I went in with a headache and a heavy chest. When I came out I couldn’t stop thanking GOD that he brought me to this location .”
“In my opinion Langley is the best institution that you can bank with!! The Granby st. Location (norfolk, va) everyone is always full of joy and have welcoming spirits.
I also appreciate the effort from Ms. Lauren Losiniecki on getting down to the bottom of the issue that I had. Also presenting, and breaking down the different accounts on how they work !!
I definitely appreciate you guys !!!!”
“I had an amazing experience with the chartway credit union. Jaeden was so helpful kind and informative im very thankful to becomea member with this credit union and begin my financial journey in a healthy manner.”
“As always Kara Weaver and her team member Adrianna Poe went above and beyond to make my truck deal happen. I have to say all the teams at all my local branches are always polite, personable and knowledgeable with all my loans and transactions. Great service and awesome people at Chartway!”
“The ladies that you hired behind the counter are the most tentative and nicest people that you'd ever want to meet they help me out a lot and I really am looking forward to banking with you.”
“This is the best bank service I ever received. Upon arrival the employees immediately acknowledge you. They are very helpful and offer water and coffee. They are very informative about their different programs and point you in the right direction if they may not be sure of the correct answer.”
10AM - 7PM
1170 North Military Highway, Norfolk
Banks
“My friend's account was at risk of being compromised.Thank you Kayla! You are a true lifesaver. Your professional demeanor and knowledge in your field are admirable to say the least. Thank you!”
“Navy Federal Credit Union is everywhere in the area. But I have never came to this specific location. It is beautiful inside and of course the customer service is top notch! I'll come back to this specific location again.”
9AM - 5PM
2008 Cromwell Dr, Norfolk
Banks
“Danielle saved the day with a quick and easy set up for an estate account. After trouble with two other banks, it was such a great experience to work with Truist and Danielle!”
“Very friendly and helpful, quick service at the Main location. Yesterday I was notified of some suspicious charges on my debit card. I gave them a call and they were wonderful with helping me. They even gave me a conditional credit. This is the vesy CU I have belonged to.”
“Shalom is a pleasure to work with. He's patient, really warm and friendly, explains every detail and responds in a timely manner. His rates can't be beat as well. There's no one better to work with!”
9AM - 5PM
7500 Granby St, Norfolk
Banks
“Johanne was absolutely amazing! She helped me open my nonprofit account and made the entire process smooth and stress-free. She took the time to explain all of the services and resources that TownBank has to offer and patiently walked me through every step. Her professionalism, knowledge, and willingness to help made a great first impression. I truly appreciate the excellent customer service and highly recommend working with Johanne if you’re considering banking with TownBank.
Thank you, Johanne, for making the experience so easy and welcoming!”
“This is my favorite NFCU branch. I’ve worked with Genelou several times, and she consistently provides outstanding service. She has excellent communication skills, follows through on requests, and gets things done efficiently. It’s always a pleasure working with her. Thank you, Genelou, for your professionalism and dedication!”
“A REVEIW YOU MUST READ !! Jarrod at this Wells Fargo branch was more then helpful he did everything for me and was polite professional and made sure that I was taken care of even not being a Wells Fargo member !! I am absolutely impressed with his professionalism and whoever is boss is needs to know that he should definitely be promoted !!”
“I would recommend this Truist bank among all the others. The lady i talked to was very patient with me and helped me with a new password which i was unable to get for several days by phone. Thank you for your time.”
9AM - 5PM
777 W 21st St, Norfolk
Banks
“I recently accepted the invitation and opened an account. My bonus offer was deposited VERY quickly. I’ve gone into the branch and come into contact with several employees who were warm and welcoming. No artificial kindness. Friendly banter and helpful. My questions were answers quickly and I felt like a customer and NOT a number. Great job Chase!”
9AM - 5PM
1140 N Military Hwy Ste 820, Norfolk
Banks
“I went to this branch around 3:30 on Christmas Eve Eve to get my auto loan check and deposit and check. As you probably would guess, it was pretty busy. But, let me tell you, once the security guard let me in, I met Ashley. The sweetest lady I have ever met at Navy Federal. She gave me the biggest smile and signed me in. She even came by to check on me and went to see how long it would take. What a difference she made. She even gave me the sweetest Merry Christmas also. Thank you Ashley. Navy Federal should be blessed to have her.”
“I've already added my comments in the survey. However, Ms. Beverly provided compassionate and outstanding customer service, following the passing of my wife. She helped me to navigate paying my bills online, a choice my wife had taken advantage of for sometime. Ms. Beverly helped me to get a clue. 😀 Thank you! I continue paying my bills online through Dollar Bank.”
“The Banker "Mrs. Fadoua B. Velasco" is very friendly and kind. Because of my nationality the bank wanted me to work with her and send some documents to main office. She spent 4 and half hours for me and helped me to open a bank account. I appreciate for what she did to me. I am sure no banker would do that. Wish the best to her.”
“Absolutely my favorite bank! If you want that small town feel at a local bank then this is your bank. They always know me by name when I come in and I don't even need a deposit slip because they already know where it's going. Very happy to be banking here!”
“Although I thought his name was Lionel over the phone,, lol, met Mr Ryan in person when I got to the bank for my new card 💞 with the wonderful help from Miss Miranda. Ms Joanne was an exceptional helper answering so many of my questions well patiently 😁”
“Have been with them for 2 years. I have an auto loan and a line of credit. They worked with me getting a line of credit. And my auto loan rate of 5.3% is just fine. Always friendly to work with.”
9AM - 5PM
2100 Colonial Ave, Norfolk
Banks
“Excellent customer service! Always professional, dependable, patient, courteous. Best Branch in Hampton Roads. Thank you for always making my day a great experience...”
8:30AM - 5PM
109 E Main St, Norfolk
Banks
“This bank so far has been a 10 in my book! From the gentleman that monitors the parking lot and greeted me in the parking lot while parking to Michelle walking me out, it was great! Looking forward to my future with this fabulous establishment.”
“I can’t give enough compliments about this bank. Arwen Carmouche the manager worked with me and got my business approved for an unsecured line of credit and a large loan. It was painless, quick, and insightful. Professional and knowledgeable people here at this bank. Highly recommend.”
9AM - 5PM
893 E Little Creek Rd, Norfolk
Banks
“The staff here is always so friendly and welcoming. They remember me and my son, and they’re always helpful and kind. Even when it’s busy, they do their best. I really appreciate this branch!”
9AM - 5PM
150 Granby St, Norfolk
Banks
“I called around to see which bank was able to squeeze me and luckily Kenyatti stayed there was a sooner appt available. So I rushed to downtown from Suffolk. Once there Kenyatti was super nice and his smile made it feel so welcoming. I met with Ms. Kendra Hayes and she was able to answer all my questions and concerns that I had. She was so patient and even followed up with me the following day! Recently had an issue and immediately I call Ms. Hayes. She is extremely knowledgeable, well spoken, and just beautifully courteous. I will always bank with Chase as long as she is around.”
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“I have been banking at Woodforest for going on 5 years. They have been consistently kind, and courteous. Whenever a problem arose, they were always quick to handle it. I would recommend banking there for anyone needing a reliable, friendly business.”