Chartway Credit Union is a community-focused financial institution where members and employees work together for the good of the community. Members appreciate the friendly and knowledgeable staff who address their questions and provide excellent customer service. Many have expressed satisfaction with their experiences, highlighting the professionalism and helpfulness of employees like Tia and Daja. From opening new accounts to renewing Certificate of Deposits, the staff ensures that every process is clear and efficient. Overall, Chartway Credit Union is recommended as a primary financial institution due to its commitment to service and sound financial opportunities.
This is the best bank service I ever received. Upon arrival the employees immediately acknowledge you. They are very helpful and offer water and coffee. They are very informative about their different programs and point you in the right direction if they may not be sure of the correct answer.
May 2026
Jaylen was awesome. I walked in unsure of my situation and walked out with a confident plan. He answered several questions I had written down and helped me understand all the bank jargon. He was friendly and down to earth. I'd recommend him to everyone.
April 2026
My experience at Chartway was amazing Jaylen was very professional he answered any questions I might have. He help me with my account and it didn’t take long to open. The conversation we had was super great. I would refer Jaylen to whoever need to open an account. Thank you so much 😊
