Chase Bank

Name: Chase Bank
Address: 150 Granby St, Norfolk, Virginia, 23510, US
Telephone: (757) 917-2380
Rating: 2.8

Banks
Hours:

150 Granby St, Norfolk VA 23510

(757) 917-2380 Directions

Hours

Monday

9AM - 5PM

Tuesday

9AM - 5PM

Wednesday

9AM - 5PM

Thursday

9AM - 5PM

Friday

9AM - 5PM

Saturday

9AM - 1PM

Sunday

Closed

About Chase Bank

Chase Bank receives consistent praise for its excellent customer service and helpful, professional staff. Specific bankers, including Kenyatti and Matthew, are frequently highlighted for providing impeccable, amazing, and fantastic service. Kenyatti is noted as knowledgeable, patient, and personable, making an effort to propose alternative solutions and expedite processes. Matthew is recognized for making account opening simple and easy, being very nice and professional. Staff members like Emma are also commended for being very helpful. The team overall is described as polite, very very helpful, and good at figuring things out to assist customers. The branch itself is clean and beautiful inside, with smooth transactions. Customers appreciate the consistent ease of use of the Chase apps, describing online access as consistent and top-performing, with no issues for deposits or withdrawals. This reliable digital service minimizes the need for in-person visits. Many reviewers state they would definitely recommend this branch, citing the awesome staff and a good overall experience, making some customers lifelong clients.

Photos

+ 10 photos

+ 9 photos

Most Recent Reviews

Write a review

February 2025
To start i wanna say thank you to Matthew R he was absolutely amazing at helping me open my business account made it very simple and easy thank you again you now have a lifelong customer
July 2024
Emma helped me out with notary paperwork and was very helpful!
I’ve had some issues with the other Chase bank (services and customer service), but the customer service here has been fantastic.
January 2024
I had the best experience with staff, they are polite, very very helpful and they are very good in figuring out things and will do their best to assist you. They are nice people. If you have any issue or problems with your chase account , I will definitely recommend this branch! Staffs are awesome ?