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December 2023 by Rachid Ben tabou
I ordered for 225$. They split my order. In 3. Shipping. They are using unprofessional shipping company. So if. You want to buy you have to go to the store. Because if you do online. And you don’t pay extra for shipping never you will get your items. I received notification I will have my order Sunday I wait all days nothing. I contact shipping company. No answer. I contact Columbia company they open case day after I receive notification aout for delivery nothing again so. I contact shipping company. They told me I have to wait 2 days. If I received nothing I will have to contact Columbia. It nightmare. Never I will but from this. Company online. If you do make sure shipping company will not be laser ship. They are not professional not serious. I’m want just my money back to me if you want. Customer service over one hour. Waiting time dhit company I the world go. To north face will be much better truste me. I try to cancel. Items I bought by mistake but they hold me if I already pay Mai’s I can’t cancel I need to wait untel t’i will receive. After I will have to pay 6$ shipping I can return so even if items still in said company you paid 15 second you want to change your purchase you can’t you will have to receive and shipped back and pay 6$ Don’t buy from them. Don’t do it
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December 2023 by Tom Coughlin
Great deals! Lots to chose from at great prices. Very friendly and helpful staff.
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December 2023 by Linda
Love this store, the associates are very knowledgeable and nice. They are always there to help you ? ?❤
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May 2023 by Carrie J
This is a great store. They have better deals than the outlet store in Williamsburg. I got a mans shirt and kids shirt for $14 together.
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February 2023 by Scott Pollard
The manager was very rude when I tried to exchange some gifts today for bigger sizes. She wanted to give me $3 back for $60 of merch since I didn’t have the receipt. It’s just a receipt lady, learn some manners. I got my money back the next day and went over to North Face.
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January 2023 by Darla Fong
We found all the cold weather gear we need for a winter trip to Northern Scandanavia. We were very happy with our merchandise!
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January 2023 by Paul Orris
Nice store, friendly staff. Give me some more points. Love Columbia stores!
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January 2023 by Michael Feigum
Got some awesome deals and great clothing. Their brand is tried and true and I would stand with it. I've used the omniheat jacket in single digit weather and blistering snow storms.
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January 2023 by Ed
Ok, this is the Hot Tip. Take one lap around the store and then ask for help. The people who work here are FUNtastic and customer service Superstars! I went in looking for a raincoat, none in my size, sadness. Donita shows up and asks if she can help, yes please, I need a raincoat and it seems your out of my size…She proceeds to help me brainstorm some solutions - goes to the back what was probanly ten times for me, to find out if maybe there was a color or a size that I wasn’t seeing on the rack for one of the many items I was looking at and trying on. By the end of it I had a jacket I loved, a retro looking hoodie that is the Bomb, 2 cool looking T-Shirts, and a fleece jacket for my wife.Now you might think sounds like Donita took good care of you, and she did, but it doesn’t end there. I get up to the register with my items and Kilen absolutely crushes the customer service, polite, pleasant, and so happy to help. This Dynamic Duo went the distance and beyond and you guys have definitely saved the day for me and made me a customer for life.
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December 2022 by QTina G
Had a good sale going on. Wasn't crowded and everything was reasonably priced.
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November 2022 by Michael Coleman
Purchased the wrong size jacket. Went back 2 days later and no smaller sized jacket on the rack. Sales associate went to check the stockroom and came back with the size I needed! Very courteous and helpful staff.
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November 2022 by Bruce Garris
Great high tech jackets. Staff and management are great for helping with shopping.
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November 2022 by M Coleman
Purchased the wrong size jacket. Went back 2 days later and no smaller sized jacket on the rack. Sales associate went to check the stockroom and came back with the size I needed! Very courteous and helpful staff.
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October 2022 by David B
I love this store and prices at the outlet. This store meets me and my family's outdoor needs and I love this brands quality.
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October 2022 by jeffery Markham
Great store with awesome deals and customer service is great.