Columbia Factory Store, located in Norfolk, Virginia at Norfolk Premium Outlets, is a popular destination for outdoor enthusiasts. The store specializes in innovative outerwear, sportswear, footwear, and accessories, perfect for adventures in all seasons. With a wide range of men’s and women’s winter coats, snow boots, and beanies, customers can gear up for the colder months. The store is well-organized, offering great prices, often cheaper than Amazon, and accepts teacher discounts with ID. Customers appreciate the friendly and welcoming staff who go the extra mile to assist. Many reviews highlight the helpfulness of employees who actively seek out sizes and products not on display. Efficient service is a common theme, with customers sharing positive experiences about returning items and honoring promotional prices. The store receives high praise for its excellent customer service, with employees described as fun, polite, and dedicated to ensuring a satisfying shopping experience. Overall, Columbia Factory Store is highly recommended for its quality products, great promotions, and outstanding customer care.
