CVS Pharmacy® in Norfolk is a convenient store that aims to meet the health, wellness, and everyday needs of its customers. The store is open seven days a week, making it easy to refill prescriptions, get vaccinations, and purchase personal care items, pet toys, healthier snacks, and other essentials. Customers can save money through weekly deals and personalized rewards with the ExtraCare® program. The store also offers time-saving options like same-day delivery and free CVS® Pickup for online orders, helping busy shoppers stay on track. The staff at this CVS are generally friendly and helpful. One customer praised a team member for promptly resolving an issue with mailed products and assisting with self-checkout, noting their friendly attitude and smile. Despite recent staffing challenges, many customers have experienced polite and caring service, especially during busy times like flu season. While some reviews mention long waits and understaffing in the past, recent visits have seen improvements, with faster service, more staff up front, and better medication filling times. Customers appreciate the efforts of staff who stay dedicated despite difficulties, and some have expressed hope that these positive changes continue. The store's location near ODU makes it a convenient choice for students and local residents. Overall, CVS in Norfolk offers a good selection of products, friendly staff, and various services designed to help customers manage their health and daily needs. Customers recognize the staff’s hard work, especially during challenging times, and many are optimistic about continued improvements in service and operations.
