CVS Pharmacy® in Norfolk offers a convenient and reliable option for managing pharmacy, health, and wellness needs. Located at 3200 Lafayette Blvd, the store is open seven days a week, providing easy access for prescription refills, vaccinations, and personal care items. Customers appreciate the store’s efforts to create a safe shopping environment, especially noting improvements in security and cleanliness. Many reviews highlight the friendly and polite staff, with smiling pharmacists and assistants who are accommodating and attentive to customer needs. The pharmacy staff, including specific mentions of employees like Renee, Gabby, and Vanessa, are praised for their excellent customer service, patience, and willingness to help, even during busy times. Despite the pharmacy often being busy, the staff work hard to serve everyone efficiently, maintaining professionalism and a pleasant attitude. Customers have expressed gratitude for staff members who go above and beyond, making the experience more comfortable and welcoming. The store also offers weekly deals and the ExtraCare® rewards program, helping customers save money. Time-saving options such as same-day delivery and free CVS® Pickup for online orders are available, making it easy for busy individuals to get what they need quickly. Overall, CVS in Norfolk is recognized for its improved service, friendly environment, and commitment to customer care, making it a trusted neighborhood pharmacy where healthier happens together®.
Giving a big Thumbs 👍 up to Aaliyah in the pharmacy dep.U rock, stay positive and u are a great team player.Thanks for your help and patience with us all...💪🙏😃
May 2025
Takes long time for medication to be filled and sometimes the drive-thur not open when says open and notifications should be sent out when having outage or issues to warn customers ahead of time
July 2024
Pharmacy has IMPROVED so much in the last 2 months. The phone is answered promptly and a special shout out to Renee for awesome customer service. Renee takes the time and makes the effort to be sure all questions are answered! Thanks Renee!! Feels like a neighborhood pharmacy again. Leslie Shuey