CVS Pharmacy® in Norfolk, located at 3200 Lafayette Blvd, focuses on providing reliable pharmacy, health, and wellness services. The store is open seven days a week, making it convenient for customers to manage their needs, from prescription refills to personal care items. Many customers appreciate the improved pharmacy service, noting that the staff is polite, kind, and accommodating. The pharmacy has seen positive changes recently, with quick phone responses and attentive customer service from staff like Renee, who takes the time to answer questions thoroughly. Despite often being busy, the hardworking team maintains professionalism and composure, ensuring that customers feel valued. Instances of exceptional service have been highlighted, such as a technician named Vanessa, who went above and beyond to assist a customer with medication pick-up, demonstrating patience and kindness. Customers feel safe shopping at this location, especially after the added security measures. Overall, CVS in Norfolk is recognized for its clean environment, friendly staff, and commitment to customer satisfaction, making it a trusted choice for community health and wellness needs. With options like same-day delivery and personalized deals through ExtraCare®, CVS continues to support customers in their busy lives.
Giving a big Thumbs 👍 up to Aaliyah in the pharmacy dep.U rock, stay positive and u are a great team player.Thanks for your help and patience with us all...💪🙏😃
May 2025
Takes long time for medication to be filled and sometimes the drive-thur not open when says open and notifications should be sent out when having outage or issues to warn customers ahead of time
July 2024
Pharmacy has IMPROVED so much in the last 2 months. The phone is answered promptly and a special shout out to Renee for awesome customer service. Renee takes the time and makes the effort to be sure all questions are answered! Thanks Renee!! Feels like a neighborhood pharmacy again. Leslie Shuey
