CVS Pharmacy in Norfolk is a full-service pharmacy with experienced and helpful pharmacists. The staff is described as amazing, very nice, friendly, caring, professional, knowledgeable, and dedicated. One pharmacist is highlighted for providing service with a smile, greeting customers by name, and showing genuine care. The pharmacy is noted for being very clean. Staff educate and answer questions thoroughly, even when busy. They are exceptionally helpful in finding savings, with one instance where a pharmacist found a discount program that significantly reduced a medication's cost. Prescriptions are ready with same-day pick-up and the system sends text reminders for pickup. Management of prescriptions is quick and convenient, available online or in person. However, one staff member was noted to have given a nasty attitude and acted unprofessionally, which was disappointing amidst otherwise consistently great service over many years. The pharmacy offers vaccines, drive-thru service, and the ability to earn rewards.
The pharmacy staff that helped me was amazing store was very clean the lady was very nice friendly and caring I felt appreciated I had a nice conversation thank you for all the hard work
June 2024
This is a great pharmacy.They educate and answer questions you have even when they are super busy.My prescriptions are always waiting for me, if i forget, I always get a text to let me know they are still waiting on a pick up. Mark gives you service with a Smile and greets you by name which is rare these days!!
February 2024
Love this place, Mark is the GOAT of all time. Everyone is very professional at all times, they always so helpful and always speaking?❤??
