June 2024
Tried calling this local office twice as I had questions about an upcoming trip to the area. I have not been able to speak to anyone there, they don't pick up their phones. Will be choosing a different car rental agency.
April 2023
This company was listed with Hotwire at a location that did not exist (VA Beach). The one in DFW airport ran out of cars even though we had prepaid reservations. Our flight landed at 11:30p. We were stuck in the airport and told by Hertz to come back in the morning. Not good service on either reservation. Both were prepaid.
June 2022
Rented from Hertz at the Norfolk Airport. I was in line for over 2 hours. It was ridiculous. No customer service.
