KAY Outlet is part of the KAY Jewelers family, known as the #1 specialty jewelry brand in the United States. They offer a wide selection of fine jewelry, including diamond engagement rings from top designers like Leo Diamond, Neil Lane Bridal, and Tolkowsky. The store focuses on providing a great shopping experience both in-store and online, with knowledgeable staff ready to assist customers. Many reviews highlight the helpful and friendly service from staff members such as Mrs. Garcia, Christopher, Sharon, and others, who make shopping enjoyable and efficient. Customers appreciate the patience and professionalism of the team, whether they are searching for the perfect gift, purchasing jewelry, or getting repairs under warranty. The store is known for its welcoming atmosphere, with staff making customers feel comfortable and confident in their purchases. Overall, KAY Outlet is praised for its excellent customer service and commitment to a positive shopping experience.
Sharon was wonderful! She was so helpful with the jewelry I already had and in recommending new pieces.I highly recommend stopping in to see her!
June 2026
There are not enough words to describe how exceptional Sharon’s customer service is! She is knowledgeable, genuine and overall phenomenal here at the Kay Jewelers Outlet. She helped me find the perfect necklace and was super sweet! Thank you Sharon!
May 2026
I worked with the store manager, Christopher Hodge today. Despite my indecisive attitude he remained calm, respectful and patient which ultimately helped me to get a set that works perfectly for me. I would definitely recommend coming here to him as he made the experience seem less and pleasant. Thank you Christopher 🫶🏽
