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“Went to colonial to pickup paint for a home project, this store has the nicest staff was greeted by the team, and they gave me really good recommendations and I loved the way the project turned out!”
“I was at Sherwin williams this morning looking for a kind of paint, Kaitlyn asked what I needed and she started to look for it, then she found out that she only had 3 gallons, shee call other stores to see if they have it and she was willing to bring it to me once she get it from the other store, that's something that as far as I know they wouldn't do it. At the end I decided to go with different finish, she looked for closest store to me and called them and said can you make this color for a customer and have it ready for him please. I really appreciate people like that! All Sherwin williams stores should have a Kaitlyn lol!”
“Absolute best in the business with repairing your spray rig. See gauge he’ll get you fixed up in a Jeff.There’s really no point in taking your equipment anywhere else. Sherwin-Williams you’re number one source for paint. Ask how, ask now, ask Sherwin-Williams.”
“I can't believe how quickly I was in and out of the store, completely satisfied! The staff were very friendly, courteous, and respectful. It was a pleasure doing business here.”
“I work for CertaPro Painters locally. Benjamin Moore always offers great service, but I have to call out Kim for going above and beyond. She was feeling under the weather but still met me with a smile and a great attitude. As busy as she was, she took the time to do research for me to make sure I had everything I need for our project. Ben Moore is lucky to have her.”
“Rookie Painter here...using 4100 Clear Coat.
Mike (Tamco Tech Advisor in California) drove 70 miles to my house to help! Mike found the issue (my paint gun, and spend a couple of hours teaching me the best techniques for mixing, applying and curing the clear coat, gave me some great tips for dealing with issues in real time while spraying. Mike is super experienced, and a great, patient teacher.”
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“I called Spectrum Paint in Virginia looking for some help finding a painter, and I ended up speaking with Jay, who honestly set a new bar for what great customer service should look like. She wasn’t just polite, she was genuinely helpful.
Jay went out of her way to track down referrals for me, made sure I had all the right contacts, told me to call back if I didn’t get through to anyone, and even followed up with an extra number later on her own initiative. You rarely see that kind of follow-up or care anymore.
She turned what could’ve been a quick, forgettable call into one of the most pleasant experiences I’ve had with any supplier. If every business had someone like Jay at the front line, customer service standards would be a lot higher.
Huge thanks again to Jay, absolute rockstar. ?”