Trinity Pre-Owned Auto Sales is a quality pre-owned automotive company located conveniently off Virginia Beach Blvd in Norfolk, VA. The dealership focuses on providing reliable vehicles and offers financing options to help customers drive away in confidence. Many reviews highlight the outstanding customer service, with staff members like Kris and Steve receiving praise for their warm, friendly, and pressure-free approach. Customers appreciate the personal touch, feeling like they are treated as friends rather than just buyers. While most experiences are positive, one reviewer expressed concerns about a vehicle's condition, noting several issues that arose shortly after purchase. However, the dealership's commitment to customer satisfaction is evident, as staff members were willing to address the problems, with one even covering repair costs out of pocket. Overall, Trinity Pre-Owned Auto Sales is recognized for its excellent communication and dedication to ensuring a smooth car-buying experience. Many customers express their intention to return for future purchases, reflecting the trust they have developed with the dealership. With a mix of positive reviews and a commitment to customer care, Trinity Pre-Owned Auto Sales aims to be a reliable choice for those seeking quality pre-owned vehicles.
Kris was great! He helped and we drove off same day.
February 2024
The knowledgeable and friendly staff made my car purchase easy. It also helps that I love my new ride!
September 2022
Trinity is a top notch used car dealership. This place was on our local news as a top place in Norfolk for used cars, and they truly are! I purchased a car and it has been fabulous. They truly are honest and stand behind their sales. Customer service is top notch as well. Thank you Trinity!
