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March 2024 by Dovante Rodriguez
Very nice helped me right away
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March 2024 by Miimur
Missent mail and packages every day. Loop mail, Return to sender items being sent back to the post office that sent out the items to be returned to the sender. Loose mail and flats mixed in with the packages. Delaying political mail and absentee ballots. Delaying pay checks or losing them completely.
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March 2024 by Shay Ferguson
Don't waste your time trying to get a passport here. Made an appointment online for Passport Services, read the site in its entirety. I get there and the rude lady says "do u have a copy of your license front & back and a copy of your birth certificate?". No where online does it says to do this, it says come with original documents via dept. Of state website. Don't waste your time here, just go to Norfolk Circuit Court.
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January 2024 by Sunshyne
Lady was rude and they dont have a copier available but require a copy of my documents. I did this at another post office and they simply made a copy and handed to to me. If you can't do this don't be rude but I find it hard to believe there is no copier in this building honestly.
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October 2023 by Corey Swann
Maybe it was a good day and time when I went but I just had great service! I needed to mail a letter Priority and Ms. Angela took care of what I needed so quickly that it took less than 15 minutes to leave my office, drive to the post office, check out, and drive back! Hopefully the next time I need to come here I have as good of an experience.
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August 2023 by J M
Phone number has been disconnected. Is this place closed down?
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July 2023 by Batu Cdl
I did my passport processing with Mrs.Becky Y. She did a great job and took great care of me. I am grateful to her. Thank you!
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April 2023 by Mary T.
Worst post office ever. I had a passport appt today and was told I needed photo copies of birth certificate and ID along with originals. No where does it say that. Do they have copy machines there? Would it have killed the agent (her) to make a copy ? I was then told well you're not gonna make it back in time for your appt and gave me the address of somewhere else to go. She was rude and uncaring. I'm trying to explain to her that the instructions didn't say that, and if I'd known, I would have made the copies. She cuts me off and starts telling me about codes. REALLY !!! I wouldn't recommend this place to anyone. Not even for a book of stamps. I went to the Acredale passport office, and they took care of me. They had a copy machine and great customer service !!!
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April 2023 by Sharonda Chery
Arrived at 827AM expecting post office to open at 830 as listed... 837AM still standing outside no one bothered to open up the doors. We eventually just left as had a schedule to keep.
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October 2022 by CC B
My package has been sitting still at this location for 40+ hours with no ETA provided at ANY time. It's literally 22 mins from me, but they have failed to deliver it or to communicate WHY.
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September 2022 by Sam Lopez
I've been to this location a few times because I had to. I'd never had any problems with this location. When I had problems with my mail, I'd gotten help from this location and was lucky to get my packages.
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September 2022 by Jacob Dennen
4 different packages in a row were either lost or sent to the wrong place after coming through the Norfolk VA Distribution Center. Apparently they have hired the most incompetent people they could possibly find to work here.
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August 2022 by Janice Reid
I've had packages says its delivered and up to date , it's never found or nothing . That package has in my twin girls sneakers( guess they thought it was brand name sneakers)but Nooo!! Was just 2 pretty regular Children's Place sneakers. The package makes you know what's in it. Next I got Amazon package recently half opened and product was showing . Now even my Priority mail came fully opened up today. Like what in the World!!. Norfolk USPS is the worst! A whole lot of ....... works there. I'm baffled!!. Never had this Problem in Virginia Beach. Smh!. They need a Zero star rating..
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July 2022 by Natasha
I had a package received in Norfolk but then sent to a distribution center in North Dakota?! Now it’s back in Norfolk. What is going on there? How are they allowed to do this over and over to so many people?!
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June 2022 by Hemingford Grey
4 different packages in a row were either lost or sent to the wrong place after coming through the Norfolk VA Distribution Center. Apparently they have hired the most incompetent people they could possibly find to work here.
