United States Postal Service
USPS,
Post OfficesHours:
417 W 20th St, Norfolk VA 23517 Hours
About United States Postal Service
The United States Postal Service (USPS) is a vital organization known for its reliable and extensive delivery network, reaching every residential and business address across the country. With over 30,000 retail locations, USPS manages a significant volume of mail and packages, processing nearly half of the world’s mail. At the local post office on 417 W 20th St, customers frequently praise the professional and friendly staff who assist with various services, including walk-in passport applications. Many users express appreciation for the hard work of the local carriers, who deliver mail in all weather conditions. While most experiences are positive, there are occasional challenges, such as tracking issues or unexpected delays. Some customers note difficulty reaching customer service by phone, but they often find helpful assistance in person at the post office. Overall, USPS is seen as a dependable option for mail and package delivery, providing a crucial service that connects communities and delivers important items. Despite minor imperfections, the dedication of USPS employees and the affordability of their services make them a valued part of daily life for many.
Most Recent Reviews
September 2025
des at the front counter was hands-down the best usps worker i have ever met! they were incredibly helpful and not condescending like most workers tend to be. helped me find the mailer i needed and walked me through the payment process! i was having a bad day and des made it a little brighter. shout out des, and thank you!
June 2025
Mailed in person after buying a stamp on March 11, 2025. Smooth experience.
May 2025
The two ladies at the post offices were amazing and informative. They helped me with my passport. Informed me about stamp rates going up in July such a pleasant experience. Lia and Shay thanks for your service
Ms.Tina
More Comments(96)
Nearest USPS Stores
- Norfolk, Virginia
