Walgreens provides a generally positive experience for customers, with friendly and helpful staff. One customer used the photo department for a passport photo, which took about 25 minutes due to being short-staffed, but the staff apologized and the photo turned out fine. Others appreciated the helpfulness of employees, especially when they went out of their way to call another store to check pharmacy stock or transfer prescriptions, making the process easier. The location also received praise for its customer service, which was described as a breath of fresh air, especially after negative experiences elsewhere. A particular staff member was highlighted for excellent assistance, from answering questions over the phone to providing friendly in-person service. Customers noted that the team works well together, creating a welcoming environment. Overall, Walgreens is seen as a place with friendly staff who strive to meet customer needs, making each visit a positive experience.
This location is more clean and well stocked than other Walgreens locations in the Norfolk area.
July 2026
I had a great experience picking up my meds at this Walgreens. The staff were professional and kind. I have been going to this pharmacy for as long as I can remember. It’s not an easy job and I appreciate the work of Wendy, Sara, and Bee.
July 2026
I have visited 2 times to by FIFA souvenirs. The staff was friendly, no complaints. Hope it will keep like that.
