Wells Fargo Bank in Norfolk offers personalized and friendly banking services, with a focus on supporting customers' financial goals. The Ghent branch stands out for its excellent service, where tellers are knowledgeable and always willing to help. The branch manager at Ghent is highly appreciated for being hands-on and assisting customers with opening accounts and other needs. Customers often find the staff, including tellers like Abby and Jodi, to be friendly, patient, and helpful, making each visit a positive experience. Despite some negative reviews about wait times at other branches, the Ghent location is highly recommended for its welcoming atmosphere and quality service. Customers are willing to travel extra miles to reach this branch because they value the personalized attention they receive. Overall, Wells Fargo in Norfolk provides empowering everyday banking with dependable self-service tools, and its staff is praised for making banking easier and more pleasant.
Abby is always the best teller! She is always smiling, friendly and willing to help me with my account! Thank you for making it a great experience.
February 2022
Just opened an account with Jodi Whyte! She was beyond helpful and personable. She helped me find the best account for my situation. She was patient, kind, and made me feel welcomed. 10/10 recommend all your visits be with her! she’s awesome ?
July 2019
An extremely friendly and helpful bank -- on the phone or in the branch
