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March 2024 by 4Mrs. Lynn
We had a great experience storing our items at this location. We stored our items for almost a year. There were a few times when we were late on our payments and Sam worked with us. He was very understanding and helpful. His customer service was outstanding! I would definitely go back to this specific location if I need a public storage unit again as long as Sam is still there.
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March 2024 by Divine R
These people will go and steal your things I do not recommend this place
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March 2024 by TRACY JONES
Sam did a excellent job
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March 2024 by gunyvw
Sam was great Danielle was as well .. very helpful
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March 2024 by Labrion James
Sam was AMAZING!
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March 2024 by Michael Johnson
Property Manager Sam went above and beyond to come to 5440 Midlothian store to assist me with my unit by putting in a work order that was not put in when I first bought the unit and actually got me into another unit more comparable to my needs. Thank you for picking up the slack and correcting my concerns.
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February 2024 by James Young
Great customer service, great experience. Sam was very helpful and fast.
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January 2024 by Leslie Browning
Sam went above and beyond with assisting and resolving issues I have had with my account.
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December 2023 by Maria Taylor
such a great experience renting storage here! Sam was so helpful with the move in which made everything super smooth!
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October 2023 by Mona V
Sam was very pleasantly and helpful. He made sure I understood everything; pricing, sizes of units and he helped me with the app that gives access to the units, payment info, etc.Would highly recommend.
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October 2023 by Ginna
SAM was amazing! I called to ask about a lock situation and he went above and beyond explaining the process in an extremely courteous manner. He even called me back to ensure I was happy with my unit and the services provided by Public Storage. He is definitely the most professional and helpful person I’ve ever dealt with at Public Storage and I’ve been dealing with PS (many locations) off and on for 15+ years. Keep up the fantastic work Sam!
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October 2023 by Mary Verkooijen
So far everything has been amazing Sam is great he made sure we had everything we needed and more he gave us some waters to make we didn't get over headed. Our move has been super stressful so the unit being easy to get into and Sam's help has been the best!
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October 2023 by Felix C.
The best customer service. The price is even better.. I will definitely recommend anyone who needs this service should come here because everything went smoothly and extremely helpful and fast.. I will definitely be coming back here when o need this type of service/help ..
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September 2023 by Tina T.
Sam was awesone and pleasant very professional also I would recommend this company to anyone wanting a get a storage unit
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September 2023 by Scott Flippo
Great pricing and even better people. Sam’s cool persona and even cooler blue eyes can break through any tough exterior, and he’ll have you smiling in minutes. The app makes getting in and out super easy and the space is pest free. 10/10 would recommend.
