I've recently worked with the local outreach branch on Perry St and it was a great experience. Their facility is comfortable and feels like a hangout. I have seen how they are in support for the local community and I appreciate that.
November 2022
The wait time for when you have to call them puts the “T” in TERRIBLE!! But the representatives are actually great.My advice: Hire more people I should not have to wait almost 2 hours to get someone on the line.
October 2022
I am satisfied with the customer service and someone always supportive. Wouldn't trade my banking service
Peoples Advantage Federal Credit Union is a mid-sized CDFI certified credit union servicing the Richmond Tri-Cities area. PAFCU offers highly competitive savings products, low-interest rate loans, and free credit coaching services to members of the community.