United States Postal Service
Post OfficesHours:
29 Franklin St, Petersburg VA 23803 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers who have visited the local Post Office at 29 Franklin St have had positive experiences. The customer service has been described as amazing, with employees being kind and helpful, especially during the passport application process. Customers who came prepared with all the required information and documents were able to complete the process quickly, in under 30 minutes. However, some customers have reported difficulty reaching the post office by phone, and experiencing delays in package delivery.
Most Recent Reviews
September 2025
Absolute complete waste of time going to this location. I stood for forty minutes to send a priority piece of mail while the one employee behind the counter would assist others not in line. This location is a prime example of why the government should terminate the USPS, go to FedEdx or UPS.
August 2025
Is see why this place have 1 star rate. Arrogant and irresponsible people who can’t even be in front desk by 9am when the doors are supposed to be open. Government employees be like 🚮
August 2025
Don’t recommend going here for your passport. They are never accepting walk ins, and will cancel your appointment if you scheduled and they are short staffed. The waverly post office accepts walk ins and is worth the 30 minute drive for a hassle free service!!
More Comments(97)
Nearest USPS Stores
- Petersburg, Virginia
