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March 2024 by Preston Westmoreland
Idiots
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March 2024 by Morelikenetta
John needs to be fired the white men who works here, he is beyond rude and a horrible worker if you need a passport do not come here please it’s not worth the embarrassment avoid this postal office please
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February 2024 by Kim Pawlick
We went there to get a passport and couldn't have had a better experience! Amy was just amazing , super helpful and nice during the whole process. Not sure why there are so many bad reviews because if you come there prepared with all your information you will get in and out in under 10 minutes. We were early so we waited a little but once we got back in the room and between the time we paid it was so fast. Come on people you are getting a PASSPORT you cant show up with nothing done you need to come with it all ready to go because that’s why things get backed up.
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December 2023 by KY 305GARAGE
The parking area can get complicated, inside the building it smells horrible, the workers seem to be 1000 years old. I was surprised they knew how to use computers.
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October 2023 by Boogie Roberson
Call the post office about five times no one answers and I'm waiting for a package in the mail carrier was ready gone and it still sit out with delivery Idon't know if the mail carrier don't answer
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October 2023 by Elizer Garcia
Low IQ monkeys work there!!! It does not make sense how I get a pictured mail from my email with the right name/address, and that mail does not get to my mailbox for more than 2 weeks even after notifying them via internet. They make the dumbest reasons to cover their obvious mistakes. Even when they realize that they are wrong, they either won't step up to their mistakes, act d**** be racist, or just give you attitude. Whoever hired them must be smoking the wrong stuff. To the lady that works at the back, you're the one who is wrong!!! Get your act together!!!
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October 2023 by Alex Jackson
Where is my mail????? No delivery since last Friday. It's now Monday. Still nothing. Waiting on a check. Following up with the Postmaster General's Office. This location is BEYOND pathetic, no one can be reached for question or comment, and the mail carriers even steal from their deliveries. All-around unacceptable. Morrissey, Kaine, Harris, and Biden will be notified, as well. BRING ME MY MAIL!!!!!
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August 2023 by Iyona Hagler
Paid for priority shipping and was supposed to get a very important package Thursday at the latest. Driver never came and here it is Monday. Went to the post office to get answers and possibly pick up packages and was dismissed without any recognition or solution.
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April 2023 by Vanessa S.
I had an appt to get our passports done. Amy was great! It also helped that I was prepared with everything filled out, brought all required documents and had money orders for each passport. The whole process went very smoothly and we were in and out in less than 30 mins.
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March 2023 by Antonio Brown
Rude, ignorant, incompetent, and racist. Never come to this post office for anything. I can't even believe we pay taxes to have post office employees be blatantly disrespectful to the customers like they are allowed to here. We came here to get passports and were completely embarrassed by the treatment we received. Complaints will be filed against this place.
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March 2023 by Elaine Wood
I'm not surprised at the complaints regarding delivery issues associated with this PO. I've had multiple instances of items showing up as scanned and delivered to my residence when they were not (in fact I'm dealing with another occurrence of that as I write this), and periods where several days go by with no carrier showing up on our block. Calls and emails to the USPS main site sometimes bring about a temporary improvement, but the problems invariably resume. I wish I knew what could be done to bring about some permanent reforms of poor carrier service from this location, but so far we haven't had much luck with that.
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February 2023 by Leslie B.
I had never been to this post office, but it was a wonderful experience. I loved the historic building and the postal staff were great. I was renewing a passport and they were helpful from start to finish. It did start to get busy once they opened, but the line moved right along. It was definitely worth the short drive to do my business here.
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February 2023 by Michael Mobley
I went to have some legal papers shipped next day to Richmond Va. Two days later...they are still not there. When I confronted the clown that waited on me..he asked me if I wanted my money back. I told him that this was not an issue of money. The black lady who worked there was getting nervous and scared. He even took my receipt and left me with no way to track my package. This place needs to be closed and leveled to the ground. I would not have guessed that this level of stupid works for the federal government. Somebody needs to do something about this place.
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February 2023 by Yoshii
Completely horrible post office, My packages always are getting lost,delayed,and delivered to the wrong address. Most of my stuff is very valuable and it’s unfortunate.
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January 2023 by Rico Lee
Mail is missing. White older gentleman who works the front counter is rude and thinks all black people look the same. This place needs to be investigated. People have to hold their mail because it keeps getting stolen. The mail office can never find hold mail. Sounds like an inside job to me! If this does not de escalate I will be filing a congressional against this post office by the end of the week.
