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February 2024 by Pamela Carson
Best experience, Melissa is the best representative I’ve ever had. She deserves a bonus or a promotion. Highly qualified and very knowledgeable of the products, very professional.
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February 2024 by Kim Johnson
This is the best store...the only one we go to... Our Representative was super nice and very knowledgeable and patient with showing us things about the phones...great store!
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February 2024 by Lisa Madren
TerribleOrdered new titanium phone on Dec 14thIt never cameBut I’m being charged for the phone and they started asking me to return the phone I had before the other phone ever cameNow I don’t get return credit on my account eitherI have spent hours on the phoneI have been to colonial heights, Va and north Myrtle Beach scAnd no one will help resolve this issueIf possible I would give no stars.I’m disgusted with this company
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December 2023 by Ell Savage
Melissa I need you to know that I absolutely love you and appreciate you so much. Nicest customer service I’ve EVER had.
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November 2023 by mgloriav
Melissa was very helpful and took her time to explain everything to me.
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October 2023 by alexander visscher
Great experience today the associate was so nice, helpful, and respectful
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September 2023 by Cindi Marshall
Do NOT. The WORST experience I have ever had to endure. Salesman literally went OFF like a bomb. Ashley, "manager" stood by and allowed his berating, yelling, spitting, and explosive behavior to continue for a long time. Just say no - go to a REAL Verizon store and skip over this place.I do not take giving 1* lightly. I wouldn't have given it that high if I could. It was BAD.
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September 2023 by Brian Spiers
The sales person was great. He helped me swap my numbers easily.
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September 2023 by Thomasine Hill
The service was excellent. The product was too pricey.
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August 2023 by Terrie Bland
Anthony Was extremely helpfulHe did his very best to try to repair my phone.Because of his efforts and the customer service I received I return back to the store an hour later.And purchased a new phone.
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July 2023 by ANNETTE BARR
This store suffers poor management. It is understaffed at high traffic times. The employees are hard working and knowledgeable but the current manager is completely inept, rude, and should be removed.She is the worst example of who should be in charged. She ruined our nice little Verizon store.
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May 2023 by Maria Aiden
The guy was so helpful and patient and he was very funny. I came in 30 minutes before the store was suppose to close and he didn’t rush me or anything! I love my new phone and I’m happy to be a Verizon customer
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May 2023 by Lewis Nestor Sr.
Representative Alex handled my complex phone needs absolutely perfectly and is extremely professionally helpful?
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March 2023 by Lori Brown
The salesman was fantastic. Needed a bargain and he really delivered. I appreciate when a salesperson really understands and tries to help, which he did. You should visit this store when you need help.
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February 2023 by Naomi Kuipers
Had a good time, didn't get charged to much for a new phone and accessories.