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“Mrs. Nicole Wallace serviced me today with Beneficiary Information and Guidance. She gave exceptional Customer Service. I have used her often. Thank You Nicole‼️”
“I had the pleasure of being assisted by Ms.Dajanay when I visited the local branch. She was courteous, pleasant, & very knowledgeable about member benefits. Ms. Dajanay has raised the bar for customer service. Tks for the excellent service.”
“I could not be more grateful for the empathy and solutions from Jennifer Sanders. She answered every one of my questions, even hypothetical ones. She took the time to help me understand my options - and not just in the current state, but also how they would impact my future as well. She encouraged and empowered me, and I will always go back to see her!”
“I have been using bayport since I was able to work at the age of 17 when I got my first account. I am now 21 and they have had amazing service the entire time. Nicole in the loan department is great she helped me with so many questions. If you are new to the area, i do recommend this union.”
“I have had two banking challenges in the past three weeks and I was so impressed with both of the tellers that helped me initially and the additional staff as they got involved. This level of kind and efficient customer service really helps when something difficult occurs. Congrats to whoever handles customer service training at this branch!”
“They are personal KIND not fake nice truly kind, and efficient. I’ve been coming to this location for at least 6yrs. The service stays consistently on par and above.”
“I went in today to open up a checking account, my experience was wonderful. Janet J. was very helpful friendly and informative, she answered all of my questions and concerns.I love how she went way beyond with assisting me, I can tell she really enjoys helping others, thanks again!”
“I do my banking at the Aberdeen location because it's close to my work. I have also done banking with the one on Granby st in norfolk. Everyone I have come into contact with have been very professional, always smiling and yes even wearing a mask you can see the smile in their eyes. And they have always taken care of my needs. Best service I have ever had from a banking institution. I always feel like I'm a part of the family.”
“BayPort Credit Union is probably the best banking institution in our area. The employees are always friendly and helpful. I have never had a bad experience with them. I would highly recommend them to anyone.”
“I have been banking for so many years with the Virginia Educators Credit Union!! I love coming here for my banking, what seems for many many years, and, I would never want to change otherwise!! The personnel are just as friendly, they know the business and I just tell them what I want and they listen, get right to it!! I always look forward to the lovely smiles I am greeted with from my favorite gal, Marilyn. She is is very friendly snd always aims to please!!!Keep up the great work. Marilyn?!?”
“Very pleasant and professional staff. Nice location. The size of the business is perfect and spread out nice. Ask for Jasmine, she is an excellent account manager.”
“I have been with Langley Federal for quite a while. It is pleasant as far as the surrounding, friendly people and clean inside and outside. Very nice experience. Be Blessed!!?”
“Been working with them on car loans for multiple years now and haven't had any problems. Customer service is attentive and easy to talk to. Quick service time with my insurance when my car was totalled. Will use again!”
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“This bank has always been helpful with any transaction I have done. If someone does not know the answer they will be sure to get the answer for me. This location has a convenient drive up service including a 24 hr ATM. The lines are not too long. They need appointments for actual services that are not deposits and withdrawals.”