Kroger Pharmacy is known for its gracious and genuinely caring staff, providing a positive experience for customers. Many reviews highlight the helpfulness and professionalism of the team, who go above and beyond to assist with prescription needs, often filling them faster than expected. Customers appreciate the quick response to inquiries and the willingness to clarify any confusion regarding prescriptions and app usage. While some suggest having additional staff during lunch hours to assist customers, the overall sentiment remains positive. The pharmacy is recognized for its dedication to customer service, making it a reliable choice for filling prescriptions. Additionally, Kroger offers grocery shopping and fuel savings, adding to the convenience of visiting this location.
Great for the most part, but inconvenient when drive thru is not open. I'm sure that's because they're short staffed at times.I would recommend though.
January 2026
The staff is not personable and while they had 4 people on the floor i observed only half of them actually working to help customers. Whenever you call to check on your rx they either answer the phone and give you attitude our don't answer at all. Leaves A LOT to be desired
July 2025
Great pharmacy, nice and friendly people. Glad I switched to Kroger on Frederick blvd.
