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September 2025 by Devante Sweeting
Avoid this post office like the plague if possible.
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September 2025 by Riley McDonald
There are few places I’ve had a worse experience at than here. The man moves disrespectfully slow. He clearly has no respect for anyone’s time and it’s a slap in the face. A woman in front of me had 4 packages. After taking ages to ring them up, he then walked each…. individual…. package….. one….. by…. one…. to the bin in the back, at a snails pace….. just for the system to FAIL and have to start all over again. Meaning he’d have to go BACK to the bin…. pick them all back up…. one…. by…. one….. and start the process AGAIN. The system probably failed because he took so damn long!!!!! At this point, 10 new people had walked in, the line was out the door, and we still hadn’t even moved in 20 minutes. Even though I was next in line, I’d been in there for almost an HOUR at this point and he’s still on the same lady with her 4 packages. I drove to the next town over in Chesapeake, waited in THEIR line, and still got home faster than I would’ve if I stayed in this line.
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September 2025 by Charmaine Chaffin
Either this place needs to close, younger staff needs to be hired, or the old guy at the front needs to retire. He is rude to literally everyone for no reason, and calls staff at other locations idiots. Every time a customer interacts with him, they leave in a bad mood. This is insane he's allow to treat people that poorly.
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August 2025 by Lorianna Goszkowicz
Do not go here unless you wanna waste your time. There’s only one person working and you’ll stand in line forever and once you get to the front of the line, you will repeat yourself 20 times, still not get what you need, and then be told by that person working that you were wasting his time and everyone else’s. Even if you simply need to drop off a small package good luck because the drop boxes are all locked as well. Place might as well be shut down.
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August 2025 by Tyler Tindle
Can this place be shut down already? Get off work, drive here, go inside there’s 3 people infront of me, 40 minutes later and I had to walk out. How is such a large USPS allowed to run only one counter worker at once? Terrible 0/10 don’t waste your time.
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August 2025 by Lindalee Lefebvre
I have lived in Churchland for over 20 years. I have never experienced a problem or been dissatisfied with my service. They are not required to greet you with a big smile. All this negativity will get this office shut down. Who wants that.
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August 2025 by Miracle Chambers
get someone else in there besides the old man
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July 2025 by Tim Keener
I never thought I'd have to boycott a post office but this place is BAD. I thought it was closed down when I got to the parking lot and saw cardboard boxes taped to the windows. Nope! Apparently that is how it always looks. The young woman inside kept telling customers to wait while she counted change, which took so long people started getting out of line. It's not hard to have decent customer service... but I guess government employees don't have to worry about that
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June 2025 by DeLora Lambert
Great post office. Reliable service. Good customer service.
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June 2025 by Curtis Gunn
The service at this post office is outrageously terrible. One irascible clerk is often present and discourteous to customers.
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June 2025 by Patrice Henry
Let me say I’m giving the post office 5 stars not because it’s always open, not because it’s the fastest but because for 15 years the man that everyone call mean, rude and grumpy has shown up to work everyday! Since I’ve lived in Portsmouth he’s been there, getting older and older. He might not have the most chipper attitude but imagine working with the confused , late, demanding and entitled public all day for over 15 years. You’d be a grumpy too. He’s always pleasant with me and I appreciate his dedication to this location that I’m sure annoys him as well. He’s a Navy vet and I thank him for his service, on and off the sea. I wish him well and he deserves the greatest retirement.
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May 2025 by Jose Quinones
The older guy he’s another level crazy he just left the counter unattended without notice for more than 1 hour while having a huge line waiting out.
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April 2025 by Don Bosch
closed during working hours.
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April 2025 by Makahla Bullock
The old man needs to stop working. He is extremely rude and difficult to deal with. If it wasn’t for me respecting elders I would have definitely jumped over the counter. He needs to be dealt with immediately!
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April 2025 by Jim Johnson
Worst post office I’ve ever been to lost my package then sent it back to sender claiming the address was wrong it was not and when I go to ask if I can get it dude sends a whole line of people home says “I’m only one here we closed” so now I guess my package is just gone smh
