Electronics in Powhatan, VA

“At first I wasn’t sure this was a Verizon store for new phones but it is!! The staff here is amazing, I came first thing in the morning and it was empty, no wait at all! My new phone took 2 hours to transfer so I went home for a bit and came back. When I came back they had three customers in the store, two being helped and one waiting. The one waiting (mind you he was at least 60 years old) threw an absolute tantrum because he was waiting for more than 15 minutes. The workers here handled it with ease and professionalism, and the big man baby removed himself from the store (wait til he goes to Westchester Commons the wait there is over an hour!). Anyways 10/10 I’ll be back!”

“I ordered an HP desktop computer and it arrived in a timely manner. The graphics card was not operating properly at first. Justin walked me through the process from diagnosing the problem to swapping for a replacement. They offered multiple options for a replacement which I really appreciated and future customers would appreciate as well as they adapt to our needs. They were able to send me a replacement, again in a timely manner, and it works perfectly. Justin even went as far as contacting me to give me the tracking number and to give me updates. I also appreciated this extra step of checking in when he didn't have to. Even though there was a bump in the road (and it could have been a manufacturer issue or even an issue during transit--outside of their control), it ended perfectly when it could have easily went sour like how some other businesses operate. I would work and buy from this company again and urge anyone considering purchasing to know they are great to work with.”