One star is honestly too generous. EVERYTIME I try to use this bank, I get the same woman. She is the rudest person I've ever had to deal with. I have to drive 45 minutes to Blacksburg instead because she refuses to help me each time.
October 2021
The Pulaski Branch has always been helpful. This transition to Truist is trying at best, using the online bill payment.
April 2020
Higher up level does not treat the lower level like they should be treated they are to demanding and to hateful to staff and customers
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.