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“I was at Scout & Molly’s in Reston yesterday and as always I had so much fun shopping.Rhonda is the best sales person, always so welcoming, very helpful in trying to find clothes for anyone, her enthusiasm is amazing :) I got this adorable pants set that I can’t wait wearing, so I include that in my message.I love the European styles clothing !”
“I have had a few really great experiences here. One time, there was a misunderstanding over a purchase that I made at the Reston location, and I had tried to return it at the Leesburg outlet location. Long story short, I had to call the Reston location while at the outlets, and the manager was sooooo kind, she even offered me 25% off for the next time I went into the store, although I haven’t actually made an in store purchase since. I really just want to applaud the customer service and consistent kindness that I have experienced!”
“I had a great experience at the J Crew in the RTC. Ana was a huge help! She helped explain the different fits of men’s pants and was back and forth between the retail area and the fitting rooms to make sure I found what I needed. I walked out with a Ludlow suit and a couple other items. Thanks, Ana!”
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“Staff in Reston, Philip and Don, are awesome! They explained the different print processes, shirt styles based on a few of my ideas, that looked great and fit within my budget. I've ordered online before, but unless you talk in-person, the outcomes can be different than your expectations (I've done that before).”