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“I was at Scout & Molly’s in Reston yesterday and as always I had so much fun shopping.Rhonda is the best sales person, always so welcoming, very helpful in trying to find clothes for anyone, her enthusiasm is amazing :) I got this adorable pants set that I can’t wait wearing, so I include that in my message.I love the European styles clothing !”
“My daughter and I visited the WHBM store in Reston, and we had a wonderful experience. The store itself is welcoming, well-organized, and has such a positive atmosphere. The team clearly cares about providing great service, which made our visit enjoyable from the moment we walked in.
During our visit, we were fortunate to work with Marissa, who was thoughtful, sweet, and incredibly helpful. Her styling advice and knowledge made shopping easy and stress-free, and her genuine smile and enthusiasm added a personal touch to the experience. Because of this visit, I truly look forward to shopping at the WHBM Reston store again and have happily become a regular customer.”
“I came in 15 minutes before closing for an emergency cardigan! Lisa was very kind and helped me find exactly what I needed. All other employees were courteous as well. Great Loft location!”
“I have had a few really great experiences here. One time, there was a misunderstanding over a purchase that I made at the Reston location, and I had tried to return it at the Leesburg outlet location. Long story short, I had to call the Reston location while at the outlets, and the manager was sooooo kind, she even offered me 25% off for the next time I went into the store, although I haven’t actually made an in store purchase since. I really just want to applaud the customer service and consistent kindness that I have experienced!”
“Susan and Lisa make this location! The clothes are beautiful however these 2 ladies always ask about what you are shopping for and help find the perfect outfit/accessories for the occasion.”
“I had a great experience at the J Crew in the RTC. Ana was a huge help! She helped explain the different fits of men’s pants and was back and forth between the retail area and the fitting rooms to make sure I found what I needed. I walked out with a Ludlow suit and a couple other items. Thanks, Ana!”
“Caroline thank you for a great experience while buying my beautiful new sweater! Thank you, Caroline, for all your patience and assistance……it was fun to try all your suggestions!”
“Amazing customer service. Charlie went above and beyond to help me . I had just purchased a jacket a bit smaller than I wanted after she had looked for my size all over the store. I was already on the street when she flagged me telling me she had found the perfect size. Great shopping experience!”
“Have been visiting this location since moving to NOVA I’ve been about 6 times and every time everyone is SOOO helpful and kind. I always see Denise there and she went above and beyond with her team today helping me with getting things hemmed and finding work pants. Had such a great experience”
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
“Was there this morning and was struck by how inviting the layout of the store is. Beth and Kristin were welcoming and made good suggestions to help me while I was shopping. I have been a long time Talbots shopper, and I think this is my favorite store.”