“I was at Scout & Molly’s in Reston yesterday and as always I had so much fun shopping.Rhonda is the best sales person, always so welcoming, very helpful in trying to find clothes for anyone, her enthusiasm is amazing :) I got this adorable pants set that I can’t wait wearing, so I include that in my message.I love the European styles clothing !”
“Had a great experience shopping at White House Black Market. We were there to find a few pieces for my wife, and the staff made the whole process smooth and enjoyable. Customer service was excellent—everyone was welcoming, friendly, and genuinely helpful without being pushy. It’s always nice to shop somewhere that feels both stylish and relaxed. Highly recommend this location!”
“I have had a few really great experiences here. One time, there was a misunderstanding over a purchase that I made at the Reston location, and I had tried to return it at the Leesburg outlet location. Long story short, I had to call the Reston location while at the outlets, and the manager was sooooo kind, she even offered me 25% off for the next time I went into the store, although I haven’t actually made an in store purchase since. I really just want to applaud the customer service and consistent kindness that I have experienced!”
“I came in 15 minutes before closing for an emergency cardigan! Lisa was very kind and helped me find exactly what I needed. All other employees were courteous as well. Great Loft location!”
“Susan and Lisa make this location! The clothes are beautiful however these 2 ladies always ask about what you are shopping for and help find the perfect outfit/accessories for the occasion.”
“I recently went into the RTC J Crew in desperate need of a work outfit while in the midst of a move. Russell was amazing from beginning to end. He was welcoming, knowledgeable and went the extra mile to help me find something I loved. The door was clean, organized and had great styles. Highly recommend.”
“Amazing customer service. Charlie went above and beyond to help me . I had just purchased a jacket a bit smaller than I wanted after she had looked for my size all over the store. I was already on the street when she flagged me telling me she had found the perfect size. Great shopping experience!”
“Even though the clothes are not my style. I find the service is just fine. Not like what the several previous comments said. I just came in today to justify this place. .....from a Google review super woman of justice... Hahaha”
“Had such a great experience at the Lululemon in Reston thanks to Denise! She was so kind, friendly, and super helpful—especially helping me find items in my size, which I really appreciated. She made the whole shopping experience easy and enjoyable.
Amazing customer service from Denise.”
“Was there this morning and was struck by how inviting the layout of the store is. Beth and Kristin were welcoming and made good suggestions to help me while I was shopping. I have been a long time Talbots shopper, and I think this is my favorite store.”