This CVS Pharmacy in Reston provides pharmacy, health, and wellness services with reliable value. It is open seven days a week for prescription refills, vaccinations, personal care items, and more. Customers can save money with weekly deals and the ExtraCare rewards program. Time-saving options like same-day delivery and free in-store pickup are available. Reviews highlight helpful and positive employees across the store. Staff in the photo department have gone above and beyond to locate and fulfill orders. Other employees are noted as great assets, being helpful in locating items and during checkout. A pharmacist is commended for expertly resolving a complicated prescription issue for an out-of-town customer. The store layout is generally described as very orderly and organized, though some travel-sized items are in two separate sections. The checkout experience is rated highly, with attendants readily available to assist at the registers. However, experiences with using coupons can vary depending on the cashier, with some being very patient and others less accommodating. Overall, long-term customers appreciate the caring service, which keeps them returning to this location.
Utterly apathetic towards customers. Do not expect proper/polite service.
March 2025
It's hit-or-miss reviewing chain stores, but I like this location more than other CVSs in the area. Thanks for providing good customer service, and a good selection of products.
January 2025
Madison from the photo department of this store in Reston Town center went above and beyond to help me get my photo book. My order was not fulfilled when I went there to pick up. She called main Photo department and located my order and gave me a call with my options. I am happy to have my photo book now. Thank you very... read full comment
