CVS Pharmacy is highly appreciated for its caring and helpful staff. The pharmacists are knowledgeable and take the time to explain issues related to insurance, prescriptions, and medication interactions, with some going as far as reaching out to doctors when needed. They carefully check for medication interactions, which has been life-saving. The staff members, including techs and pharmacists, are kind, helpful, and go out of their way to assist customers. Customers note that the staff works very hard, even when lines are long, and they never let the wait affect the quality of care. The store staff acknowledge customers quickly and make helpful suggestions. One suggestion for improvement is to create a designated waiting line to avoid confusion. Overall, this CVS Pharmacy is considered the best by those who use it, praised for its excellent service and dedication to customer care.
So efficient and courteous! Professional, thorough and considerate team!
June 2024
My organization had a conference in Reston. I visited this CVS twice. Very friendly customer service.
August 2022
The pharmacists have been SO helpful and take the time to explain any issues with insurance or the doctor. They even reached out to my doctor when prescriptions run low.
