Public Storage in Reston offers a convenient and secure storage solution for residents. The facility is well-maintained, with a clean environment and reliable elevators for easy access. Customers can reserve their storage space online for a hassle-free experience, skipping the counter and going straight to their unit. The staff, led by the Resident Manager Terry, provides friendly and professional service. They are attentive to customers' needs, whether it's setting up an initial account, closing and reopening a new one, or answering any questions. The surrounding area is kept clean, with the manager frequently sweeping the premises. Clients appreciate the safety and accessibility of the storage units, which can be accessed with personal codes. The facility's features, such as the restroom and the two elevators (though one has been temporarily out of service), cater to the needs of customers during the moving process. Overall, Public Storage in Reston receives positive reviews for its reliable services, well-kept facilities, and exceptional customer service. Customers, both new and returning, recommend this location for both short-term and long-term storage needs.
We are a long time customer of this facility. The manager, Terry is extremely friendly and has been very helpful to us. Our only complaint is the safety issue which has not been addressed for sometime.
April 2026
The management at this facility is always great and very helpful and the property is the cleanest storage property I have ever seen.
March 2026
Wonderful facility and Terry is fantastic to deal with. He is incredibly kind, helpful & goes out of his way to accommodate and assist his customers. He is patient and works hard to answer any questions customers have. You can’t go wrong using this storage facility if Terry is there to assist you!
